Rolling Hills Auto Plaza

Every time I take a long trip, I make a point to get my car checked. That's why I scheduled an appointment for the 7,500 mile check on my 2021 Honda Civic with Rolling Hills Honda in St. Joseph, Missouri, car checked. That's why I scheduled an appointment for the 7,500 mile check on my 2021 Honda Civic with Rolling Hills Honda in St. Joseph, Missouri, for July 26, 2022. When I arrived at 7 a.m., I was told by the service writer that the 7,500 mile check included an oil change and tire rotation. Over an hour later, my car was returned to the service entrance, I was told the service would be at no charge, and I left - without receiving a receipt or report of services performed. A week later, I noticed that the tires hadn't been rotated - the right front had been marked during a flat repair, and it was still in the same place. When I called to find out what had happened, I was told by the same service writer that he hadn't told me the tires would be rotated - which is specifically a service I wanted, and would have asked for, if he hadn't told me it would be done. He lied to me about it - I think because I'm female, though I have five generations of mechanics in my family and I know about cars. I will never take my car to this dealership again! More

Relaxed buying experience. From start to finish Hunter and the finance specialist made the experience very quick and easy. From start to finish Hunter and the finance specialist made the experience very quick and easy. More

Excellent service! Our sales rep, Hunter, kept me informed along the way while the car was shipped to the dealership, Our sales rep, Hunter, kept me informed along the way while the car was shipped to the dealership, More

Shop foreman needs to know my mechanic took two hours to do two 30-minute jobs. Oil change and tire rotation should not take two hours. Customer service apologized for the time but that shouldn’t be his job do two 30-minute jobs. Oil change and tire rotation should not take two hours. Customer service apologized for the time but that shouldn’t be his job. More

I appreciate the work my salesman, Dennis, put in to find me the right vehicle! me the right vehicle! More

I purchased a car from out of state. Everything was exactly as described. Jose was a pleasure to work with and he was very accommodating, and excellent to work with. I would highly recom Everything was exactly as described. Jose was a pleasure to work with and he was very accommodating, and excellent to work with. I would highly recommend this dealership. More

I have to wait 2 hours walk in 3 pm out 5 pm thanks good day day More

Had my 2021 Pilot serviced. The customer service was great and so helpful explaining what was done. He assured me they would take care of me. Very pleased. The customer service was great and so helpful explaining what was done. He assured me they would take care of me. Very pleased. More

Top notch customer service. Jayden went above and beyond to make sure I had the best experience possible. Jayden went above and beyond to make sure I had the best experience possible. More