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Roger Williams Chrysler Dodge Jeep Ram - Service Center

Weatherford, TX

4.5
598 Reviews

598 Reviews of Roger Williams Chrysler Dodge Jeep Ram - Service Center

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August 21, 2024

BAD SERVICE TOO MUCH TIME 15 DAYS TO KNOW WHTS HAPPENNING WITH THE TRUCK YOU DONT HAVE TECNICHIAN More

by santafeterra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan Garcia
Report | Print
Aug 26, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thank you for reaching out. I'm concerned to see this review and would like the opportunity to address your concerns in greater detail. At your earliest convenience, would you please contact me directly? Thanks again, Joe Miller - Service Director - 8175960050

August 18, 2024

The service department has been fantastic to work with. My Service Advisor, Leland, went above and beyond to take car of my vehicle quickly. More

by kaps948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland , Service Advisor
Report | Print
Aug 20, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're delighted to hear that Leland and the service team at Roger Williams Chrysler Jeep Ram Dodge provided exceptional care for your vehicle. Thanks for sharing your positive experience!

August 16, 2024

The write up, follow up, repair, and delivery process were all Great. Thank You for the good experience. More

by markwardsr919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland, Randall, Fish and all the other technicians who were involved with the repair.
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Aug 19, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

It was our privilege to serve you, Mark! Please don't hesitate to reach out if we can be of service again in the future! - The Roger Williams Chrysler Jeep Ram Dodge Team

August 16, 2024

Nothing is ever perfect but with all the challenges my vehicle is now working and running as good as ever. 502675 miles and counting Thanks to all who got us here More

by art25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leeland
Report | Print
Aug 19, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're delighted to hear that our Roger Williams Chrysler Jeep Ram Dodge team could get your vehicle running smoothly again. Thanks for trusting us with your car's care and please don't hesitate to reach out if there's anything else we can do for you!

August 16, 2024

Truck is still throwing the error message the day after picking it up from service dept. More

by denver.smith2
Recommend Dealer
No
Employees Worked With
Service Dept
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Aug 20, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thank you for reaching out. I'm sorry to hear you're still experiencing issues with your vehicle. Please contact me directly so we can discuss the situation further and work toward an appropriate resolution. Respectfully, Joe Miller - Service Director - 8175960050

August 15, 2024

I have purchased my last three RAM pickups from RW. Always a pleasant experience. Leland in the service department is the best. More

by billshaw3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland
Report | Print
Aug 16, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Bill, thanks for your continued trust in Roger Williams Chrysler Jeep Ram Dodge! We're glad to hear Leland and our team have consistently provided you with a pleasant experience. See you next time!

August 15, 2024

The service team always does a fantastic job on my vehicles. Thank you for the good work. More

by JMILLER1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Smith
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Aug 16, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

It's our privilege to serve you! Thanks for trusting Roger Williams Chrysler Jeep Ram Dodge with the care of your vehicles. We look forward to your next visit!

August 15, 2024

My wife had an excellent visit to the service center to get the aux battery replaced on our '19 Pacifica. Service advisor Kyle Smith was very good, very nice, a real joy to work with per my wife Sharese - More

by kekepple
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Smith
Report | Print
Aug 16, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're delighted to hear that Kyle provided your wife with such excellent service during her recent visit here at Roger Williams Chrysler Jeep Ram Dodge! Thanks for choosing us and we'll see you again next time!

August 15, 2024

Went for an alignment issue. The problem was not fixed. Had two bad ball joint that were missed. More

by ROBTPRES
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Service
Report | Print
Aug 16, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We appreciate you leaving us your feedback and we're disappointed that you didn't have a five-star experience. We value your input and will address this with our team to ensure future visits meet our expectations. Please give us a call if you have additional information that will help us improve. Thank you, Joe Miller - Service Director - 8175960050

August 14, 2024

Last recall finished on my 2014 Jeep Gr Cherokee EcoDiesel and Leland was great! They even had a loaner for us. More

by man01r
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
LELAND
Report | Print
Aug 15, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're glad to hear Leland and the team at Roger Williams Chrysler Jeep Ram Dodge took great care of your recall service. Thanks for sharing your positive experience!

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