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Roger Williams Chrysler Dodge Jeep Ram - Service Center

Weatherford, TX

4.5
595 Reviews

595 Reviews of Roger Williams Chrysler Dodge Jeep Ram - Service Center

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September 06, 2024

Best service department I've dealt with, Leland Gorrell is my service advisor always takes care of me. More

by jbbuchannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland Gorrell
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Sep 09, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're delighted to hear that Leland and our service department at Roger Williams Chrysler Jeep Ram Dodge have taken great care of you. Thanks for the fantastic review! Safe travels!

September 06, 2024

Service department was great. Friendly and fast thanks for getting it done in a timely matter More

by dwayne0124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Hi Dwayne, we're happy to hear the service department was friendly, fast, and completed everything promptly at Roger Williams Chrysler Jeep Ram Dodge. We look forward to serving you again! Safe travels!

September 04, 2024

Always great service provided by friendly staff. I’m a long-time customer and plan on doing business here for a long time to come. More

by tony.williams1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mckenzie, Austin, and Leland in service.
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Sep 04, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Tony, we're delighted to hear you're enjoying the service at Roger Williams Chrysler Jeep Ram Dodge! Thanks for being a loyal customer and sharing your positive experience.

September 01, 2024

Great service, poor car wash skills. Friendly staff. Service is usually quick and delivered with professionalism and courtesy More

by raiven44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tye
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Sep 03, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thanks for the feedback! We're glad you enjoyed our service and friendly staff at Roger Williams Chrysler Jeep Ram Dodge. We'll work on improving those car wash skills!

September 01, 2024

I was able to get an early appointment for my jeep. The oil change did not take very long. The service was excellent. More

by maitlen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Smith
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Sep 03, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're glad to hear you had an excellent service experience at Roger Williams Chrysler Jeep Ram Dodge. Thanks for the positive feedback!

August 31, 2024

Over the past few years I have had both my Jeep and my Dodge serviced, and repaired, at Roger Williams. I have always been very pleased with their prompt, reasonable, and courteous service. More

by rdd01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland
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Sep 03, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thank you for your continued trust in Roger Williams Chrysler Jeep Ram Dodge! We're delighted to hear that our team has consistently provided prompt, reasonable, and courteous service. We look forward to serving you again in the future!

August 31, 2024

Very happy with service ! !!!! Every time I come in I always get great service. I do drive 25 minutes but well worth it. More

by jenniferhollis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Sep 03, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Jennifer, we're delighted to hear that the service at Roger Williams Chrysler Jeep Ram Dodge makes your drive worthwhile! Thanks for sharing your positive experience with us.

August 29, 2024

The service department is awful always giving me incorrect information prior to my visits. The finance department and the lady that called me to work out my chipped windshield were AWESOME and I am More

by rebeccaalaniz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle Coursey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure of the names of the individuals who helped me but one was in finance and the other assisted me with my windshield
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Sep 06, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Rebecca, we're sorry to hear about the issues you experienced but are glad that our assistance was helpful. We aim for consistency across all departments and will address this internally. If you have any further concerns or need assistance, please reach out. Thank you, Joe Miller - Service Director - 8175960050

August 29, 2024

Good job! See you next time when my car needs service! Thank you very much! More

by trmerkley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Tengco
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We really appreciate you taking the time to leave Roger Williams Chrysler Jeep Ram Dodge this awesome review, thank you!

August 28, 2024

We will be back for our next oil change. Great job in the service department. More

by brentandfay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Aug 29, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thank you for the positive feedback about your recent visit here at Roger Williams Chrysler Jeep Ram Dodge! We look forward to serving you again in the future!

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