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Roger Williams Chrysler Dodge Jeep Ram - Service Center

Weatherford, TX

4.4
750 Reviews

750 Reviews of Roger Williams Chrysler Dodge Jeep Ram - Service Center

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January 29, 2024

when I pulled in told them fleet vehicle and charge fleet card- waited three hours for service- then told me don't accept fleet card More

by fullingimt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Luke
Feb 16, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thank you for the review. We apologize for any frustration or inconvenience you experienced during your visit and will make sure we address this feedback with our team. Please feel free to contact me directly if you have any additional questions or concerns. Respectfully, Ray Wolfe - Service Manager - (817) 596-0050

January 27, 2024

I only got my oil changed. I have been coming here for 3 years. I will be back. More

by rdhiler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Luke
Jan 29, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thank you for leaving us this five-star review and kind words about our service team at Roger Williams Chrysler Jeep Ram Dodge! We'll see you next time!

January 27, 2024

I called for an oil change, she said they didn't have a large backlog and to drop it off. I dropped it off and got a call that it was ready within the hour. Fast and great service. Great service team. More

by BOOGDUDE1209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Jan 29, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're glad to know that you had a swift and satisfactory service experience at Roger Williams Chrysler Jeep Ram Dodge! Our team always aims for efficiency. Thanks for the positive feedback, we appreciate it!

January 27, 2024

Taking my truck there was a waste of time. Picked it up to take somewhere else More

by beeaaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Luke
Feb 16, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Hello - I'm concerned to see this review and would appreciate an opportunity to get some additional details about your experience. When you have a moment, would you please contact me directly? Thank you, Ray Wolfe - Service Manager - (817) 596-0050

January 27, 2024

My wife and I have been buying our trucks through Roger Williams for the last 20 years. We will go nowhere else.. Service is fantastic and always has been. I get all my oil changes at Roger Williams and an More

by kgjackson5943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Luke
Jan 29, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're so glad to know that you've been choosing Roger Williams Chrysler Jeep Ram Dodge for your truck purchases and services over the last 20 years. Your loyalty means a lot to us! We look forward to continuing our professional, friendly service with all of your future needs.

January 27, 2024

Dropped off a warranty issue and oil change Great service, as always! Will definitely go back. More

by briggschris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Luke
Jan 29, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We really appreciate you taking the time to leave Roger Williams Chrysler Jeep Ram Dodge this awesome review, thank you!

January 27, 2024

service writer and shop technician always look for ways to help me save money. Super good people ! More

by ralston.mcclure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Makenzie
Jan 29, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thank you for your confidence in Roger Williams Chrysler Jeep Ram Dodge, and for your business. We are grateful to have you as a customer!

January 27, 2024

Leland Gorrell is the best service advisor there. Company needs to work on parts delivery More

by lesdaighexc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland Gorell
Jan 29, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We really appreciate you taking the time to leave Roger Williams Chrysler Jeep Ram Dodge this awesome review, thank you!

January 26, 2024

The work was excellent, the communication no so much. I Tried to get a call back from the service department for over a week with no success. Finally the head guy communicated thru the secretary and I More

by Fredo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie was awesome!, Josh Luke
Jan 29, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Hi Fredo! We appreciate your feedback and are glad to know the work on your truck was excellent. We apologize for any communication issues you experienced initially but it's great that everything worked out in the end at Roger Williams Chrysler Jeep Ram Dodge. Thanks again!

January 26, 2024

No issues at all, had an appointment at 7:00 am and truck was done by noon for a recall! More

by KENT.JOHNSON13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Luke
Jan 26, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We really appreciate you taking the time to leave Roger Williams Chrysler Jeep Ram Dodge this awesome review, thank you!

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