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Roger Williams Chrysler Dodge Jeep Ram - Service Center

Weatherford, TX

4.5
595 Reviews

595 Reviews of Roger Williams Chrysler Dodge Jeep Ram - Service Center

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September 29, 2024

I've known Roger for over 67 years when we lived in Ridgely Hills in Fort Worth. My older brother, Sam Hawkins worked for his Dad at his dealership in FW. Rodger is genuine and a caring individual. I'm More

by hawkinsjph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Coursey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Lansford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domeniq Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Hawkinsjph, thank you for sharing such a heartfelt review! We're honored to have your support and friendship here at Roger Williams Chrysler Jeep Ram Dodge.

September 29, 2024

Very friendly staff. Went out of their way to help us get the best deal we could. More

by Tia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Tengco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thank you for trusting the Roger Williams Chrysler Jeep Ram Dodge team with your business! It was a pleasure working with you and we hope we have the opportunity to do so again in the future. Take care!

September 26, 2024

Thank you for you quick and well done work on my car! ! We really appreciate all your help. More

by CCOBLE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service David
Sep 27, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're so glad to hear it! Thank you for rating us five stars! – Roger Williams Chrysler Jeep Ram Dodge

September 21, 2024

Leland my service adviser and his team did a great job as they always do! More

by segross15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland
Sep 23, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thank you for trusting Leland & the Roger Williams Chrysler Jeep Ram Dodge team with your service needs! We look forward to seeing you next time!

September 21, 2024

I came in for an oil change and a tire rotation. Oil change was great, but I discovered 2 valve stem caps missing on my tires after the rotation. More

by fsulaurie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember the names of everyone.
Sep 23, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're glad the oil change went well and encourage you to reach out to discuss any concerns with us. Thank you! - Roger Williams Chrysler Jeep Ram Dodge

September 18, 2024

Friendly staff and nice, modern and well equipped customer waiting area. This will be the dealership that I chose for service on my truck. More

by bullseye0015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Sep 19, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thank you for the kind words! We're delighted to hear that our friendly staff and modern waiting area made a positive impression. We look forward to serving your truck at Roger Williams Chrysler Jeep Ram Dodge in the future!

September 17, 2024

Over 2 hours for an oil change. (Just an oil change) Service broke the hood loop on the jeeps hood. I'm assuming because instead of using the hood prop, they leaned the hood all More

by bradley.warlick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn’t get their name. There wasn’t much communication
Sep 17, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Bradley, I'm sorry to hear about your experience. It sounds like we missed several important details during your visit, and I apologize for any inconvenience caused. We strive for thoroughness and quality in our service, so I'd appreciate the opportunity to discuss this further with you directly. Please reach out when you can. Thank you, Joe Miller - Service Director - 8175960050

September 16, 2024

Leland from the service department has always been very helpful. He goes above and beyond to ensure a great customer experience More

by TAILAIHUANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leland
Sep 17, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thank you for recognizing Leland's efforts! We're proud to have him on our team at Roger Williams Chrysler Jeep Ram Dodge and are glad he provided such excellent service.

September 15, 2024

Communication was great, they are friendly & courteous, their work is top notch, I got my car back cleaned & shiny. I have used 3 different repair shops in town and I am by far most pleased with Roger Will More

by ebedmelek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Elliott
Sep 16, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience! We're delighted to hear that our team at Roger Williams Chrysler Jeep Ram Dodge provided excellent service and seamless communication. We appreciate your trust in us!

September 14, 2024

Everyone was kind, courteous and professional. We were kept apprised on the status of our vehicle and ready when promised. More

by Hawkinsjph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 16, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're delighted to hear that you had a positive experience with our team at Roger Williams Chrysler Jeep Ram Dodge. Thanks for sharing your feedback!

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