Roger Williams Chrysler Dodge Jeep Ram - Service Center

Service department was able to get my truck in for recall work and out in minimal rime. work and out in minimal rime. More

Service adviser was courteous, I was met as soon as I drove into bay. Recall service was performed in a timely matter. drove into bay. Recall service was performed in a timely matter. More

Sales rep was great. Service leadership needs to be more accessible and communicating to resolve problems. The service rep needs to be taught better how to LISTEN. I felt Service leadership needs to be more accessible and communicating to resolve problems. The service rep needs to be taught better how to LISTEN. I felt like I was a hostage and not a valued customer. Total lack of respect. More

My Pacifica was in their service department from August 22nd, until October 3rd. I can't believe it took that long to complete a recall item (catalytic convertor). I was pleased with the servicewriter Lel 22nd, until October 3rd. I can't believe it took that long to complete a recall item (catalytic convertor). I was pleased with the servicewriter Leland. More

The person taking our money could not given one xxxx if we lived or died! Come on, get off your phone and give a xxxx! we lived or died! Come on, get off your phone and give a xxxx! More

I had to call to get any updates. Only when I called a Manager did I get an update. But delays continued and I was not informed until I’d ask. Only when I called a Manager did I get an update. But delays continued and I was not informed until I’d ask. More

good service with a fast service time, also washed my vehicle without asking just did it. vehicle without asking just did it. More

Was told about my lifetime warranty that getting an email approving it would take a week. Took 2 weeks to repair truck. Got it home and the next day battery was dead, Had to buy new battery on top of all t approving it would take a week. Took 2 weeks to repair truck. Got it home and the next day battery was dead, Had to buy new battery on top of all the repairs. More

Great service, super friendly people, buying process was awesome michelle was great sales person thank ypu awesome michelle was great sales person thank ypu More

I received excellent service from Roger Williams Service Department. I wouldn’t take my vehicle anywhere else Department. I wouldn’t take my vehicle anywhere else More