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Roger Williams Chrysler Dodge Jeep Ram - Service Center

Weatherford, TX

4.4
716 Reviews

716 Reviews of Roger Williams Chrysler Dodge Jeep Ram - Service Center

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May 30, 2024

I always receive excellent service in a timely manner when getting regular service for my vehicle. More

by njlutgen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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May 31, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thank you for trusting Roger Williams Chrysler Jeep Ram Dodge team with your service needs! We're happy to hear our team always takes such great care of you and we look forward to seeing you at your next visit!

May 29, 2024

Great work but back ordered parts have been an issue now and in the past. The supply chain needs some attention. More

by kehrt72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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May 29, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We appreciate your feedback and understand the frustration with back-ordered parts. We're continuously working to improve our supply chain processes. Thanks for bringing this to our attention!

May 25, 2024

Great service very quick and responsive. Oil change and tire rotation in 45 minutes I will come again More

by robert@hortontx.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
McKenzie in the service department did a great job
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May 27, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Robert, we're glad to hear that our prompt and responsive service met your expectations. Thank you for choosing us! We'll see you next time. Safe travels! - The Roger Williams Chrysler Jeep Ram Dodge Team

May 25, 2024

Good service, no wait, nice tech’s. We will use this shop in the future.. More

by storycs.cs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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May 28, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Hi! Thank you for leaving us this amazing review and the kind words about our service team at Roger Williams Chrysler Jeep Ram Dodge! We'll see you next time!

May 24, 2024

Service tech ran thew the job didn’t complete job properly. Left tools under the hood and fuel all over the truck failed to check tire pressure as well More

by BUNNBULLS15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob’s t
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May 28, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

It's disappointing to hear about the incomplete service and oversight. We strive for thoroughness in our work, so this feedback is concerning. Please reach out directly so we can address these issues properly. Thank you, Derek Simpson - Sales Manager - (817)-596-0050

May 23, 2024

Very professional and clean dealership couldn’t believe how fast they got my truck done great place More

by yourcabinets2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The gentleman I worked with was great kept me in the loop about my truck
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May 24, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're glad we could surprise you with a fast turnaround! Thank you for being a valued Roger Williams Chrysler Jeep Ram Dodge customer!

May 22, 2024

Brought truck in for recall work Service staff was pushing 30 k service in excess of 800 A bit high More

by JEFF.LEWIS5151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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May 22, 2024

The customer representative assigned to our vehicle left the company and no one reassigned his customer requests. We had to reach out to ask for status. When we picked up our vehicle and we asked about the More

by k.a.weber
Recommend Dealer
No
Employees Worked With
No names recognized
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May 23, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

K.A., I'm sorry to learn about your disappointing experience with us. It's crucial for our team to provide consistent and effective communication, so it's concerning that we fell short in this regard. We would like the opportunity to rectify this situation - please reach out at your earliest convenience so we can discuss further. Thank you, Derek Simpson - Sales Manager - (817)-596-0050

May 21, 2024

Everyone was very nice and friendly the work was done in a timely manner very pleased More

by artpeoples55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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May 22, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We really appreciate you taking the time to leave Roger Williams Chrysler Jeep Ram Dodge this awesome review, thank you!

May 21, 2024

I won’t go to any other dealership for my service needs! They’re great and very efficient. Leland took good care of me! More

by amason.kayla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland
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May 22, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're delighted to know you had a great experience with Leland and our team at Roger Williams Chrysler Jeep Ram Dodge! We appreciate your loyalty and look forward to serving all of your future service needs.

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