Roger Williams Chrysler Dodge Jeep Ram - Service Center

Leland is our normal advisor. He always goes above and beyond to take care of us. He’s hands down the best advisor we have used. He always goes above and beyond to take care of us. He’s hands down the best advisor we have used. More

My service managerRay Wolf is incredibly responsive, caring and professional. Thank you for looking out for our best interest caring and professional. Thank you for looking out for our best interest More

Roger Williams has earned my trust over the years and I would not trust anyone else with my vehicles. would not trust anyone else with my vehicles. More

Took almost a year to get my truck scheduled for recall work. They never called me to bring my truck in…. I had to constantly call them to try and get my truck scheduled. I even added extra cooling syst work. They never called me to bring my truck in…. I had to constantly call them to try and get my truck scheduled. I even added extra cooling system flush so it wasn’t just warranty work. They gave me my truck back dirty….. every dealer I’ve ever been to at least washes the truck when they give it back. Even after just and oil change most dealers wash the truck. But not this dealer. There is ZERO chance I’d ever buy a vehicle there. They treat service customers as if they are a hassle and could care less about customer service. They need new management and possibly entire staff change to ever be competitive with other dealers. Without customers they wouldn’t have a dealer to work at…. More

I was very pleased with my service. Leland was my service advisor and he is very helpful and knowledgeable. He goes above and beyond for his customers. Leland was my service advisor and he is very helpful and knowledgeable. He goes above and beyond for his customers. More

Jeff was great. Didn't like having scratches on the vehicle after they washed it Didn't like having scratches on the vehicle after they washed it More

The service was average and no real complaints other than waiting a couple weeks for parts to come in which is not the dealers fault. Giving a poor rating for the fact that my all 4 of my wheels where scratc waiting a couple weeks for parts to come in which is not the dealers fault. Giving a poor rating for the fact that my all 4 of my wheels where scratch in multiple areas around the lug nuts for the tire rotation with one of them having a large gouge. Normally wouldn't mind as much if they were standard oem wheels but mine are 2K forged wheel option. Still have not received a response from the service manager since being provided with this survey More

Great service and people. Exceeded my expectations. Convenient, timely and great value for parts and services Exceeded my expectations. Convenient, timely and great value for parts and services More

Best place to bring my vehicle for any kind of service or maintenance. Highly recommend. maintenance. Highly recommend. More

Great job as always. Juan is an excellent service advisor. Detail on vehicle looked GREAT! Juan is an excellent service advisor. Detail on vehicle looked GREAT! More