Roger Williams Chrysler Dodge Jeep Ram - Service Center

Service was not what I expected and my truck was returned dirty with grease on the door and body of my truck. Took almost two and a half hours for oil change. dirty with grease on the door and body of my truck. Took almost two and a half hours for oil change. More

They broke my lug nut during a tire rotation and told me they would order a new one and never did. they would order a new one and never did. More

Slow and minimal customer service. Wouldn’t return calls. Finally when someone did answer they didn’t know who to send call to no manager in repair department. Prices are astronomi Wouldn’t return calls. Finally when someone did answer they didn’t know who to send call to no manager in repair department. Prices are astronomical now & even with extended coverage, why should customer have to pay the difference in labor cost. My husband & I both currently drive diesel Rams. We will never step foot back in this dealership & will share this disgrace of a Service Department with our friends and anyone who asks. More

Top notch dealership from sale's to service. They have a great team. Always out standing. They have a great team. Always out standing. More

Awesome service from this dealership as always, keep up the good work. I plan on buying another car from your dealership soon. the good work. I plan on buying another car from your dealership soon. More

There is always some reason that something isn’t covered and always a inconvenience with very little to no care and always a inconvenience with very little to no care More

Leland was professional and personable. Shuttle back to home was quick. All work was completed as promised. Thank you Shuttle back to home was quick. All work was completed as promised. Thank you More

Leland Gorrell is your best service advisor! Very considerate and consistent in his job. We always ask for and recommend him to our family and friends. Leland is the consummate professional! Very considerate and consistent in his job. We always ask for and recommend him to our family and friends. Leland is the consummate professional! More

It’s not the dealership that I have high regard for, it is the service advisor (Leland Gorrell) that is phenomenal at his job and goes above & beyond for. is the service advisor (Leland Gorrell) that is phenomenal at his job and goes above & beyond for. More

I always receive excellent service in a timely manner when getting regular service for my vehicle. when getting regular service for my vehicle. More