Roger Williams Chrysler Dodge Jeep Ram - Service Center

The service dept is very difficult to work with. I made an appointment, but when I showed up on the day, I was told they were two weeks behind and to come back later (again, told after I showed up a I made an appointment, but when I showed up on the day, I was told they were two weeks behind and to come back later (again, told after I showed up and they didn’t call me). When I finally dropped my vehicle off, they didn’t address any of the issues I called out. More

One of the best Dealers to go to. Very clean, friendly, and helpful. Leland is my advisor and he is the best in the business. Very clean, friendly, and helpful. Leland is my advisor and he is the best in the business. More

Leland took great care of my vehicle and got the tire repaired on my vehicle quickly! repaired on my vehicle quickly! More

Dropped by to get re-torque on lift kit installed about a month ago. Performed the task while I waited as well as flashing my computer for my new Mopar steps. Work done quickly. Sean also did some research month ago. Performed the task while I waited as well as flashing my computer for my new Mopar steps. Work done quickly. Sean also did some research for future work on my RAM. More

Timely Professional Service. ..Ok requiring a dissertation is unnecessary and takes my time which is valuable! ..Ok requiring a dissertation is unnecessary and takes my time which is valuable! More

L service was very fast and service advisor met me at my car and was very thorough. Very satisfied and will continue to bring car in for all service and maintenance related issues car and was very thorough. Very satisfied and will continue to bring car in for all service and maintenance related issues More

Great and quick service. The Jeep was ready quicker than that time we were quoted. The Jeep was ready quicker than that time we were quoted. More

As always the service was excellent. Thanks to Ray and LeLand for getting me serviced on a Saturday so I could get on the road for work. Best Regards, Don Moon Thanks to Ray and LeLand for getting me serviced on a Saturday so I could get on the road for work. Best Regards, Don Moon More

I have used RW over the last 6 years with several vehicles, spending thousand of dollars. Unfortunately the level and quality of the service department has regressed. In my opinion the service techs vehicles, spending thousand of dollars. Unfortunately the level and quality of the service department has regressed. In my opinion the service techs and manager/Ray are the root issue. The last visit they had my vehicle for over 3 months. Very poor communication. Would recommend to thoroughly check your vehicle as I have a loose oil filter, missing bolts, items not attached, and fluid all over engine compartment. In addition, check your paperwork for accuracy and cost. Will not be using them in the future. However, I would HIGHLY recommend using Sean with Jackalope. He is a stand up ACT! In fact most service items his team can perform without having to touch the service department. Sean is very punctual, communicates well and HONEST. I will continue to take my vehicle to him for upgrades or other items. More

Ray, (service manager is excellent). Every time he tells you something. It’s completed. In a timely manner. Trust him with both of our Roger Williams Jeeps. Every time he tells you something. It’s completed. In a timely manner. Trust him with both of our Roger Williams Jeeps. More