Roger Williams Chrysler Dodge Jeep Ram - Service Center

Have been using them for years. Leland and Randall are great to work with. The warranty people are a little slow to react. Leland and Randall are great to work with. The warranty people are a little slow to react. More

I received great customer service and they were quick with my scheduled service. I waited for my vehicle on a Saturday morning and was in and out fairly quick with my scheduled service. I waited for my vehicle on a Saturday morning and was in and out fairly quick More

Purchasing a vehicle from this dealership was fast and easy. The service dept was great to work with. easy. The service dept was great to work with. More

The service department is outstanding. Leland (Service Representative) listens and works every issue to resolution. I am always greeted when I drive up, and the service managers and emplo Leland (Service Representative) listens and works every issue to resolution. I am always greeted when I drive up, and the service managers and employees are friendly. Simply the best car service department I have visited. Behind the scenes I believe they must have very skilled techs performing the work; their efforts are greatly appreciated! More

I really should have been told the approximate time for service.when I had made the appointment. I had no clue that it was going to take all day. I had to keep checking to see when the service would be com service.when I had made the appointment. I had no clue that it was going to take all day. I had to keep checking to see when the service would be completed. More

Friendly environment . Service adviser has difficulty with her follow-up. I’ve had difficulty with a check engine light related to the battery for the auto start stop sys Service adviser has difficulty with her follow-up. I’ve had difficulty with a check engine light related to the battery for the auto start stop system. This is my second dealership I’ve taken my 22 Ram 1500 with this problem. It’s been in the previous dealership 3 times and no resolution. This dealer ship 2 times. I know it’s a Ram recall that they are not wanting to resolve. The techs can’t fix it without their help. I hope this time will be the last for this issue but I am skeptical. More

No issues. Went in for scheduled maintenance. I was in and out in the time frame I was advised. Went in for scheduled maintenance. I was in and out in the time frame I was advised. More

Great communications with Shawn in Jackalipe, good explanation given of my concerns and his fix! explanation given of my concerns and his fix! More

If you need your vehicle repaired Roger Williams Carstar Collision Center is the best place to go To get it repaired Collision Center is the best place to go To get it repaired More

I like the facility but there seems to be an issue with having to take my truck in multiple times to resolve an issue. Nice people with good customer service but annoying to make Mutiple visits for resolut having to take my truck in multiple times to resolve an issue. Nice people with good customer service but annoying to make Mutiple visits for resolution. Clean facility and welcoming people. More