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Roger Williams Chrysler Dodge Jeep Ram - Service Center

Weatherford, TX

4.5
677 Reviews

677 Reviews of Roger Williams Chrysler Dodge Jeep Ram - Service Center

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February 27, 2025

02/26/2025, I took my 2022 ram truck there because ,the front left turning signal wasn't working, they quoted the repair in $2980. I said no.they charged me $200 anyway, for the diagnostic they said,what More

by gferr66
Workmanship
Recommend Dealer
No
Employees Worked With
No name
February 23, 2025

Every person I delt with at Roger Williams was very courteous. Even though it was a drive I would go to the dearlearship again. More

by kinghwy55
Recommend Dealer
Yes
Employees Worked With
Domeniq Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

Kyle Smith is excellent service manager. He is very prompt and attention to details. Thank you. More

by kui_nicholson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Smith
Mar 14, 2025 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thank you for the kind review - Kyle will be thrilled to hear it! We appreciate your support and look forward to your next visit with us here at Roger Williams Chrysler Jeep Ram Dodge!

February 18, 2025

Always great service and quality work. I was very pleased with the attention to detail from the service advisor. More

by p.drolet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan
Mar 14, 2025 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're delighted to hear that you consistently receive great service and quality work at Roger Williams Chrysler Jeep Ram Dodge. Thank you for highlighting the attention to detail from our team!

February 14, 2025

I would give 0 stars if the option was available. Service department is a joke. More

by ram87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lelan
Mar 14, 2025 -

Roger Williams Chrysler Dodge Jeep Ram responded

I'm disappointed to see this feedback and would like the opportunity to get some additional details about your experience. At your earliest convenience, would you please contact me directly? Thank you, Joe Miller - Service Director - 8175960050

February 12, 2025

Quick and friendly service everytime! I appreciate their honesty and keeping me in the loop of what’s going on with my vehicle. More

by ADRIANNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2025

Juan and his team in service were fantastic repairing my 2014 JK! Great communication and love the text updates! Super nice!! More

by matt.zavadsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Garces
February 08, 2025

Leland is the best, always willing to help. Our Jeep was there to be detailed. However, when we received it, the detailing was poor at best. But Leland had no problem sending it back and making More

by cary.andersonfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland Gorrell
Feb 10, 2025 -

Roger Williams Chrysler Dodge Jeep Ram responded

Hi Cary! Thank you for sharing your experience with us at Roger Williams Chrysler Jeep Ram Dodge! We're glad to hear that Leland was able to address the detailing problem promptly and ensure everything was made right. We appreciate your understanding and look forward to serving you again in the future!

February 07, 2025

Juan was helpful with both drop off and pick up. Good communication throughout the appointment. More

by mlucky15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Feb 08, 2025 -

Roger Williams Chrysler Dodge Jeep Ram responded

Hi M. Lucky! Thank you for your kind words! We're glad to hear that Juan was helpful and kept you informed throughout your appointment at Roger Williams Chrysler Jeep Ram Dodge. We appreciate your feedback and look forward to assisting you again in the future!

February 07, 2025

Upfront and honest with delay to get to vehicle for diagnostic check. Extrmely courteous and hoest with quote and repairs More

by b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Feb 08, 2025 -

Roger Williams Chrysler Dodge Jeep Ram responded

Hi! We're glad to hear that our team at Roger Williams Chrysler Jeep Ram Dodge provided you with honest and courteous service. Thank you for sharing your experience, and we appreciate your patience during the diagnostic process!

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