Roger Williams Chrysler Dodge Jeep Ram - Service Center

The customer representative assigned to our vehicle left the company and no one reassigned his customer requests. We had to reach out to ask for status. When we picked up our vehicle and we asked about the the company and no one reassigned his customer requests. We had to reach out to ask for status. When we picked up our vehicle and we asked about the survey and how it would be sent, the person assigned to our vehicle said oh don’t do that to me. It’s in my name now. Overall disappointing experience. More

The service writer gave me a committed timeframe and then backed out, it was costing us $400 a day for our horses and my driver. He had promised and two days, but didn’t even get the truck into the shop unti backed out, it was costing us $400 a day for our horses and my driver. He had promised and two days, but didn’t even get the truck into the shop until Wednesday two days after he promised me, he would get it done. More

Everyone was very nice and friendly the work was done in a timely manner very pleased a timely manner very pleased More

Very nice. Employees are very respectful of your time. The dealership is clean and well-maintained. Employees are very respectful of your time. The dealership is clean and well-maintained. More

I won’t go to any other dealership for my service needs! They’re great and very efficient. Leland took good care of me! They’re great and very efficient. Leland took good care of me! More

My Jeep was serviced very quickly. As usual, Mackenzie delivered excellent customer service. Thank you. As usual, Mackenzie delivered excellent customer service. Thank you. More

Bad customer service bad work corner cutter's slow would not recommend they don't fix it right not recommend they don't fix it right More

Always great customer service and the wait is never too long. Some of my favorite people have left and that’s a bummer long. Some of my favorite people have left and that’s a bummer More

Realistic time expectations. Very attentive service and staff. No xx upsells. Clear cut receipt with all charges Very attentive service and staff. No xx upsells. Clear cut receipt with all charges More