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Roger Williams Chrysler Dodge Jeep Ram - Service Center

Weatherford, TX

4.4
600 Reviews

600 Reviews of Roger Williams Chrysler Dodge Jeep Ram - Service Center

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June 01, 2024

There is always some reason that something isn’t covered and always a inconvenience with very little to no care More

by HMCDANIEL36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All
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Jun 03, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thank you for the review. I'm sorry to hear of your frustration and encourage you to contact me directly if there are any outstanding questions or concerns that we can address for you. Respectfully, Joe Miller - Service Director - 8175960050

June 01, 2024

Leland was professional and personable. Shuttle back to home was quick. All work was completed as promised. Thank you More

by wsbriggs0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland (service)
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Jun 03, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're glad to hear Leland provided professional and personable service at Roger Williams Chrysler Jeep Ram Dodge. Thanks for sharing your positive experience, and we're happy everything was completed as promised!

May 31, 2024

Leland Gorrell is your best service advisor! Very considerate and consistent in his job. We always ask for and recommend him to our family and friends. Leland is the consummate professional! More

by POJO.NANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland Gorrell
Report | Print
May 31, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're delighted to hear that Leland consistently provides excellent service for you at Roger Williams Chrysler Jeep Ram Dodge. Thanks for recommending him and sharing your positive feedback!

May 31, 2024

It’s not the dealership that I have high regard for, it is the service advisor (Leland Gorrell) that is phenomenal at his job and goes above & beyond for. More

by adarwin29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leland Gorrell
Report | Print
Jun 03, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thank you for the review - Leland will be thrilled to hear it! All of us at Roger Williams Chrysler Jeep Ram Dodge team appreciate your business and look forward to serving you again in the future!

May 30, 2024

I always receive excellent service in a timely manner when getting regular service for my vehicle. More

by njlutgen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
May 31, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Thank you for trusting Roger Williams Chrysler Jeep Ram Dodge team with your service needs! We're happy to hear our team always takes such great care of you and we look forward to seeing you at your next visit!

May 29, 2024

Great work but back ordered parts have been an issue now and in the past. The supply chain needs some attention. More

by kehrt72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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May 29, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We appreciate your feedback and understand the frustration with back-ordered parts. We're continuously working to improve our supply chain processes. Thanks for bringing this to our attention!

May 25, 2024

Great service very quick and responsive. Oil change and tire rotation in 45 minutes I will come again More

by robert@hortontx.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
McKenzie in the service department did a great job
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May 27, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Robert, we're glad to hear that our prompt and responsive service met your expectations. Thank you for choosing us! We'll see you next time. Safe travels! - The Roger Williams Chrysler Jeep Ram Dodge Team

May 25, 2024

Good service, no wait, nice tech’s. We will use this shop in the future.. More

by storycs.cs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
May 28, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

Hi! Thank you for leaving us this amazing review and the kind words about our service team at Roger Williams Chrysler Jeep Ram Dodge! We'll see you next time!

May 24, 2024

Service tech ran thew the job didn’t complete job properly. Left tools under the hood and fuel all over the truck failed to check tire pressure as well More

by BUNNBULLS15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob’s t
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May 28, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

It's disappointing to hear about the incomplete service and oversight. We strive for thoroughness in our work, so this feedback is concerning. Please reach out directly so we can address these issues properly. Thank you, Derek Simpson - Sales Manager - (817)-596-0050

May 23, 2024

Very professional and clean dealership couldn’t believe how fast they got my truck done great place More

by yourcabinets2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The gentleman I worked with was great kept me in the loop about my truck
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May 24, 2024 -

Roger Williams Chrysler Dodge Jeep Ram responded

We're glad we could surprise you with a fast turnaround! Thank you for being a valued Roger Williams Chrysler Jeep Ram Dodge customer!

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