Roger Williams Chrysler Dodge Jeep Ram

No integrity! My wife took her mother to buy a car at Roger Williams in Weatherford. They found a used vehicle she wanted to buy, agreed on a price including a 3 ye My wife took her mother to buy a car at Roger Williams in Weatherford. They found a used vehicle she wanted to buy, agreed on a price including a 3 year warranty. The salesman Brandon, who said he contacted his boss for approval on the deal and was making arrangements to buy the car with a cash deal then was told "they" the dealership had made a mistake, and the car was now $2,300.00 more. I contacted the used car manager "Otis" who said he would look at it for us and get back with me. Apparently even though the dealership agreed on the price including the warranty, they forgot to add the price of the warranty in? That was the question Brandon went to ask if they could do on the original deal. Understanding "they" made the mistake, I still offered to add $500.00 to our end to work with them and again was told by "Otis" he would look into it and he would get back with me. I figured this decision should not take to long since the salesman normally "has to take it to the manager" to get deals approved, but I was dealing with him direct. After a couple of hours I called back and "Otis" said they could not loose money on the deal and the decision was still the same, "sorry we made the mistake and even though our salesman made the deal with approval we just cant do it." I new better than let her go there again. Second time, same situation about 3 years ago. Times are changing and a persons word just does not mean as much as it did. Weatherford is growing so I guess we should not expect the small town car dealers attitude any more. Its all about them. There will be 10 new customers go in the door as we go out so to them, its a win. Brandon made a mistake and we don't blame him at all. He talked to his manager, told us what they could do and they left him holding the bag. I feel that management should stand behind a deal when they make it, especially if the customer tries to help as well. Everyone was friendly, the price started out good but turned for the worst once we said, "we will take it"! More

Excellent Service and Professionalism Roger Williams Automall was fantastic in my new car purchase. Patty and Sabrina Williams were attentive and knowledgeable. I had lots of requests for Roger Williams Automall was fantastic in my new car purchase. Patty and Sabrina Williams were attentive and knowledgeable. I had lots of requests for my new Jeep and they scoured everywhere to find the one I wanted. The paperwork was quick, the instructions on how to use everything on the vehicle was done professionally by Whitney Parker, and I am a very satisfied customer.. More

Quick, personable, professional, effective and truthful. Very helpful, courteous and fast. Todd knew exactly what I wanted when I got there and was working with me every step of the way. Would recommend Roge Very helpful, courteous and fast. Todd knew exactly what I wanted when I got there and was working with me every step of the way. Would recommend Roger Williams CDJR to anyone and ask for Todd!! More

Used 2016 Chrysler 300 purchase Initiated online. Excellent service. Quick response to all questions and requests. Followed through on all promises. Very friendly and professional. E Initiated online. Excellent service. Quick response to all questions and requests. Followed through on all promises. Very friendly and professional. Excellent deal on vehicle and quick and efficient finance processing. More

Best truck buying experience I have ever had By far the easiest and most pleasurable truck buying experience I have ever had in my 45 years on this rock. Straight to the point, no runaround and j By far the easiest and most pleasurable truck buying experience I have ever had in my 45 years on this rock. Straight to the point, no runaround and just get the deal done. I can't recommend Mark Lusk , Pat Delashmutt and the Roger Williams dealership highly enough. They work hard to earn your business. More

2017 Jeep Renegade purchase Ok, I was skeptical the very first time I was contacted by Salesman Jerome Pena in reference to trading my 2015 Jeep Renegade w/42500 miles on it. My Ok, I was skeptical the very first time I was contacted by Salesman Jerome Pena in reference to trading my 2015 Jeep Renegade w/42500 miles on it. My credit is not the best. He called me back to tell me he thought he could get below or at my payments now. Sure, I thought. I went to visit him at 2 pm on a Saturday afternoon. At 4 pm I drove out in my new 2017 renegade. My payments are lower and I have an extended warranty. Ryan T. was very easy to work with in the finance dept. No, pushing or games here. Plus, Roger Williams himself greeted me and thanked me me for buying there himself. How often do you get THAT kind of service from a dealership??? More

New 2018 Jeep Rubicon JL...👍 Purchased new 2018 Jeep Rubicon JL, dealership had best selection in all DFW area, courteous friendly sales staff including GM, gave me a great deal. Purchased new 2018 Jeep Rubicon JL, dealership had best selection in all DFW area, courteous friendly sales staff including GM, gave me a great deal. If you're in the market for the new JL, you need to visit Rogerwilliamsjeep. Happy Customer, Mark M. More

Excellent Car Buying Experience The folks at Roger Williams CDJR are professional, relaxed and friendly. We found the exact vehicle we were looking for at a great price and the purch The folks at Roger Williams CDJR are professional, relaxed and friendly. We found the exact vehicle we were looking for at a great price and the purchase was quick and easy, including the financing. We will be coming back again. Thank You! More

Easy car purchase I had been looking for a Chrysler 300 with specific options for quite a while and found one on the Roger Williams website. Sent an email to Michae I had been looking for a Chrysler 300 with specific options for quite a while and found one on the Roger Williams website. Sent an email to Michael Rutherford and the deal was done within days. Easy deal, no hassles. This is how automobile dealership sales should happen. More

Great car purchase experience at Roger Williams CDJR! Roger Williams got me the exact vehicle I wanted at a great price. Everyone at Roger Williams CDJR was wonderful to work with. Great job guys! Roger Williams got me the exact vehicle I wanted at a great price. Everyone at Roger Williams CDJR was wonderful to work with. Great job guys! More