Roger Williams Chrysler Dodge Jeep Ram

Awesome service from start to finish! Great experience, we will definitely always use Roger Williams Great experience, we will definitely always use Roger Williams More

I'm only replying with a review in the hopes of it helping with quality control at RW. The last 3 times I've visited for service has been somewhat disappointing. I feel I've been a committed customer helping with quality control at RW. The last 3 times I've visited for service has been somewhat disappointing. I feel I've been a committed customer since utilizing the service dept. with my previous Jeep Wrangler, then trading that in for my current Jeep Grand Cherokee, and having all of my services performed here. Again, only after my last 3 visits have I felt disappointed & a previous visit to purchase a complete set of tires: Lack of empathy, understanding how to explain timelines to customers, & overall friendliness has seemed to have declined. My latest experience took 2 weeks to complete and during that time, communication was either lacking or delayed. I took the time to notify the service dept. manager of this, and did indeed call back, which was appreciated. More

Took very long to complete service, left without a vehicle and did not make any movement until I called and checked in on vehicle vehicle and did not make any movement until I called and checked in on vehicle More

This was a great experience. In fact, a breeze. I appreciate the attention to detail from the initial inquiry I made about the vehicle through getting the keys handed to me post- In fact, a breeze. I appreciate the attention to detail from the initial inquiry I made about the vehicle through getting the keys handed to me post-purchase. I worked with Katie directly after getting a response from Austin on my vehicle inquiry. She took great care of me throughout the entire process and I am appreciative for her guidance. More

They're fast and efficient. . i have a very convenient dealership to my home. Air service writers. I've been there for a while. They're very attentive, and I keep you informed. H . i have a very convenient dealership to my home. Air service writers. I've been there for a while. They're very attentive, and I keep you informed. How's the progress on your automobile? More

Leland was amazing! I did not have an appointment, but he was able to get me in and my recall was fixed within two hours. I did not have an appointment, but he was able to get me in and my recall was fixed within two hours. More

Outstanding customer service and got me in and out quickly with the routine service on my Ram truck quickly with the routine service on my Ram truck More

No thanks No thanks No thanks No thanks No thanks No thanks No thanks No thanks thanks No thanks No thanks More

Austin Kinney was fabulous to deal with and I would do it again. He was very efficient and professional. again. He was very efficient and professional. More

Brason Gilly was awesome to work, Made buying a new truck so easy this guy is great if you're looking for the best deal and great service get a hold of Branson!! so easy this guy is great if you're looking for the best deal and great service get a hold of Branson!! More