
Roger Beasley Mazda South
Austin, TX
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274 Reviews of Roger Beasley Mazda South
Vehicle Purchase This was the most pleasant car purchase ever!!! Julian, Sean & Vince we’re the best!!! Honest & Superb Service!!! No complaints with anything!!! Highl This was the most pleasant car purchase ever!!! Julian, Sean & Vince we’re the best!!! Honest & Superb Service!!! No complaints with anything!!! Highly recommended to all!!! This is what a purchase of a vehicle should entail for everyone. Thanks to everybody that assisted me in any way through this process, Especially Julian! You embody what an honest & caring car salesman should be!!! I will recommend you to everyone who is looking for a great place & people to sell them a car!!! More
Warranty and regular service I have been very satisfied with the service on my Miata at this dealership. I recommend them for sales and efficient service. I purchased my Mazda fro I have been very satisfied with the service on my Miata at this dealership. I recommend them for sales and efficient service. I purchased my Mazda from this dealer. More
New car purchase We bought a CX5 for our daughters first car and we were very happy with our experience at Roger Beasley Mazda South. Collins was our salesperson and h We bought a CX5 for our daughters first car and we were very happy with our experience at Roger Beasley Mazda South. Collins was our salesperson and he made things easy and he was great to work with! We highly recommend going to them if you are in the market for a car! More
new car purchase This is my 7th Mazda purchase from the Beasley family and they will continue to get my sales and service business. See Kevin Piper if you are looking This is my 7th Mazda purchase from the Beasley family and they will continue to get my sales and service business. See Kevin Piper if you are looking to purchase a car. He will take good care of you. More
recall warranty service I had a great experience with maza they took care of recall on my 2007 maza, they are just a great service (Isiah Shankar) dept. to work with, I c I had a great experience with maza they took care of recall on my 2007 maza, they are just a great service (Isiah Shankar) dept. to work with, I certainly would recommend them to anyone, I was in and out... More
Wonderful first car buying experience! A couple weeks ago I made my first "adult purchase" and got a CX-5 Touring edition. Before deciding on this vehicle, I went to many dealerships and t A couple weeks ago I made my first "adult purchase" and got a CX-5 Touring edition. Before deciding on this vehicle, I went to many dealerships and test drove many cars, but my experience at Mazda South was by far one of the best. My salesman Steve was very informative and not pushy at all. After making the decision that this was the car for me, the buying experience was so easy! Between Steve and the finance department, I was given a lot of information on financing options and extended warrantees that were available. Since my purchase, I have returned to have my windows tinted and fix a chip in my windshield (thanks to construction on I35!) and was helped by Kevin because Steve was out of town. Kevin was very understanding and accommodating despite my difficult work schedule. And I absolutely LOVE that Mazda will provide you with a vehicle for the day when you are having yours serviced, without any additional fees! Even though it has only been about two weeks in my new car, I can honestly say I love it even more now than when I made the decision to buy it! It is very comfortable to drive, comfortable for passengers, has a sporty feel/look to it, and best of all, I know that Mazda will help me out with any problem that I have down the road. Definitly plan on driving this one for many years to come! Thank you Mazda for this wonderful experienece, I will continue to highly recommend you to others! More
Great service and process Kevin and James made the entire process so easy and gave above and beyond customer service. I would definitely steer my friends and family to work wit Kevin and James made the entire process so easy and gave above and beyond customer service. I would definitely steer my friends and family to work with them for future car needs. More
Recall Waranty Service Our 2913 Mazda 3 had a recall on the hatchback and we took it in for serving in July 24th. Isaiah was our device advisor and he did a great job keepin Our 2913 Mazda 3 had a recall on the hatchback and we took it in for serving in July 24th. Isaiah was our device advisor and he did a great job keeping us informed as to the progress in the repair. In fact, we were out of the dealership in under an hour! Thanks Isaiah and Beasley Mazda South for the quick work! More
Phenomenal Customer Service I purchased a CX9 from here, and from the get go, Steve Borke was incredible. In fact, the entire dealership was. This is not a pushy dealership, they I purchased a CX9 from here, and from the get go, Steve Borke was incredible. In fact, the entire dealership was. This is not a pushy dealership, they are honest and sincere. They do their best to make sure you leave happy. I can’t tell you how much this dealership went above and beyond to make sure I was happy with my car. My back began to hurt after I bought the car, and they worked with me to try and fix it. They very easily could have said “too bad so sad, you bought the car, so good luck.” I am so relieved that there is a dealership (and someone like Steve and Richard) who show folks like myself that there are still honest dealerships out there. More
I recenty bought a Mazda 2013 back in February. It is now October and has roughly 14k miles on it. On 10/8/2013 I dropped my car off at 12:30 pm letting the technician know that I heard belt noise under now October and has roughly 14k miles on it. On 10/8/2013 I dropped my car off at 12:30 pm letting the technician know that I heard belt noise under my hood when I was in idle. He explained to me that he is familiar with what it is since other Mazda's have had the same issue. Went on to say that it would need the Exhaust cap to be replaced and it could be taken care of in 3 hours. We left, had lunch and even watched a movie. It was around 3:45 when we decided to head back to the dealership even though I hadn't received a call because he did give us a time frame. When we arrived, my car was pulled out to the right side lined up. Last time I've gotten my oil changed, this is where they put cars that are done. We approach the service desks, which is a disaster. When I arrived at 12:30 none of the employees seem like they are interested in helping you. I had to wait before being approached and waited again when I arrived later to check the status of my car. After asking several advisors the status of my car, I was told that they were currently on the phone with Techline because they wanted to get approval to get this part for my car. I asked, well what has been done to my car this whole time? The advisor said that they are trying to diagnose it right now. I do not understand how my car was barely being diagnosed when I dropped it off at 12:30 and it was already close to 4pm. In my opinion, they looked at my car, thought that they didn't want to go to the trouble to go to techline and set it outside. It wasn't only until I arrived later in the day that they decided to call techline. I didn't leave dealership until about 5:15 and was stuck in traffic for another hour. I understand that sometimes shops are busy and the time frames are not always met. But in this case, I feel like they only got to the root of the problem because I arrived again. I have been servicing my car here even before I bought my Mazda6. I was really disappointed with the Mazda Service staff yesterday. More