Roesch Ford - Service Center

Bad sunroof seal My car is only 2 years old, and has two sunroofs. After finding the driver's side carpets soaking wet, I dropped it off at the dealers. It took 2 w My car is only 2 years old, and has two sunroofs. After finding the driver's side carpets soaking wet, I dropped it off at the dealers. It took 2 weeks to find and resolve the issue, and luckily all of this took place during the pandemic so I didn't really need my car much. Turned out to be the rear sunroof seals were leaking. That entire sunroof was replaced under warranty, and life is good. Carpets are dried out, no odor. Nicholas was wonderful, as informative as he could possibly be, keeping me up to date. A very nice place to deal with. Thank you for being there for me Roesch! More

These are definitely the trustworthy guys to go to! They took excellent care of my car & serviced it perfectly! Also ask for Trevor, he’s great! Absolutely honest and upfront with you about your options as took excellent care of my car & serviced it perfectly! Also ask for Trevor, he’s great! Absolutely honest and upfront with you about your options as well as no typical service shop pressure to add additional services. I will for sure be a forever returning customer now! Thanks Trevor and team! More

Excellent service, from the time I arrived I had a pleasant welcome from the service representative and gave me information I needed to know for my next visit.. pleasant welcome from the service representative and gave me information I needed to know for my next visit.. More

Happy Experience My wife and I live in a senior residential facility. Because of the pandemic we are asked to stay inside the building. My car was due for service. I r My wife and I live in a senior residential facility. Because of the pandemic we are asked to stay inside the building. My car was due for service. I received a mailing from Roesch Ford offering pickup and delivery service for my car. I called and made an appointment. The car was picked up, serviced, and returned in only a few hours. Excellent service. More

F 150 recall I received a recall notice on my F 150. When I called to schedule a time, I was able get a convenient time. I have been working an odd shift lately, a I received a recall notice on my F 150. When I called to schedule a time, I was able get a convenient time. I have been working an odd shift lately, and it was a perfect appointment. I did mention that I needed to have the vehicle by a certain time, and they were able to make it happen. I really appreciated the shuttle service that was offered. Trevor did a great job as far as working with me, he is fantastic! I have worked with him before, and he continues to do a great job. More

Good Job!! A little slow to get started but understandable with the Pandemic constraints, once started they did great job identifying the problem having gone out A little slow to get started but understandable with the Pandemic constraints, once started they did great job identifying the problem having gone out of their way (calling my oil change servicer to get history) to make sure the problem was properly diagnosed and corrected. Appreciated the service and highly recommend. More

Everyone through the entire process was incredibly helpful and thorough in keeping me informed through my experience. If I needed service to my F150 again I would definitely bring it back to Roesch! helpful and thorough in keeping me informed through my experience. If I needed service to my F150 again I would definitely bring it back to Roesch! More

The drove my car into a fork lift. They call me to tell me they hit the car wash. I picked up my vehicle and the story change to they drove my car into a fork lift. Didn't give me any d They call me to tell me they hit the car wash. I picked up my vehicle and the story change to they drove my car into a fork lift. Didn't give me any documentation to how far the forks penetrated my vehicle. Didn't receive any photographs. They didn't give me my vehicle back in time. Still had to pay for the service for my vehicle. Will never return to this place. More

Service I dropped my car off for a warranty air bag change and the Works oil change. I was contacted in about two hours and my car was ready for pickup. No I dropped my car off for a warranty air bag change and the Works oil change. I was contacted in about two hours and my car was ready for pickup. No problems. Very happy. More

tire repair The service writer was great, he explained that there was a nail in the tire. He told me that it could be patch plug and would not need to replace the The service writer was great, he explained that there was a nail in the tire. He told me that it could be patch plug and would not need to replace the tire. I would reccomended this dealership because they did not try to sell me a tire that was not needed. More