Back

Roesch Ford - Service Center

Bensenville, IL

4.6
111 Reviews

111 Reviews of Roesch Ford - Service Center

Sort by
February 22, 2021

Tracee was great. She gave a thorough explanation of what was needed and helped look for the best options. She courteous and polite. I enjoyed my visit. More

by roycookjr3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracee
February 22, 2021

Staff was Very professional and courteous to me when I brought my vehicle in for service. They explained what they were doing and advised on future service. Also had the service completed in a very quick More

by john.joyce1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Losacco
February 09, 2021

We always receive the very best service from Roesch Ford. Kyle updates & explains everything so we'll. I highly recommend Roesch Ford service department, they're a great team! More

by Dennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
December 24, 2020

They did not fix my heat in the truck they told me the part was back order because the Actuator went out on a lot of ford rangers, i ask why was this not a recall ? They did not have an answer . I Asked More

by GFY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
FORD
August 10, 2020

Special thanks to Nicholas Moore for turning a disappointing situation with the hood of a 2016 Ford Explorer, into a positive solution! Great job! Great listener and problem solver! More

by cathleengrn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Moore
July 20, 2020

You guys are the best. Don’t change anything. Your service manager dose a fantastic job. Keep up the excellent job that you do. I like the new faces. More

by Villa cars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The guy that drops you off at your house is the vest!!
July 13, 2020

Great service and great people I took my ford escape in for an oil change. The service desk was very friendly and helpful to me. They also ran my vin number and noticed a software u More

by Lip745
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McGlennon, Jordan Nolte
July 09, 2020

Fast and Efficient Service for oil change The Service department was fast and efficient for my last oil change. Nicolas was great to work with for my service needs. I recommend this service d More

by jryan6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicolas Moore
June 16, 2020

My service specialist was great! He took time explaining my contract of details I wasn’t aware of. Very very pleased. I’ll be returning for my next visit More

by Creag0601
Recommend Dealer
Yes
Employees Worked With
John Chiano
June 14, 2020

Great service again! I had a few routine maintenance items completed and an electrical problem. I was relieved to find that the electrical issue only required a new switch. I have used this dealership f More

by peggy100
Recommend Dealer
Yes
Employees Worked With
John Chiano
...
6
...