Roesch Ford - Service Center

Happy Experience My wife and I live in a senior residential facility. Because of the pandemic we are asked to stay inside the building. My car was due for service. I r My wife and I live in a senior residential facility. Because of the pandemic we are asked to stay inside the building. My car was due for service. I received a mailing from Roesch Ford offering pickup and delivery service for my car. I called and made an appointment. The car was picked up, serviced, and returned in only a few hours. Excellent service. More

F 150 recall I received a recall notice on my F 150. When I called to schedule a time, I was able get a convenient time. I have been working an odd shift lately, a I received a recall notice on my F 150. When I called to schedule a time, I was able get a convenient time. I have been working an odd shift lately, and it was a perfect appointment. I did mention that I needed to have the vehicle by a certain time, and they were able to make it happen. I really appreciated the shuttle service that was offered. Trevor did a great job as far as working with me, he is fantastic! I have worked with him before, and he continues to do a great job. More

Good Job!! A little slow to get started but understandable with the Pandemic constraints, once started they did great job identifying the problem having gone out A little slow to get started but understandable with the Pandemic constraints, once started they did great job identifying the problem having gone out of their way (calling my oil change servicer to get history) to make sure the problem was properly diagnosed and corrected. Appreciated the service and highly recommend. More

Everyone through the entire process was incredibly helpful and thorough in keeping me informed through my experience. If I needed service to my F150 again I would definitely bring it back to Roesch! helpful and thorough in keeping me informed through my experience. If I needed service to my F150 again I would definitely bring it back to Roesch! More

The drove my car into a fork lift. They call me to tell me they hit the car wash. I picked up my vehicle and the story change to they drove my car into a fork lift. Didn't give me any d They call me to tell me they hit the car wash. I picked up my vehicle and the story change to they drove my car into a fork lift. Didn't give me any documentation to how far the forks penetrated my vehicle. Didn't receive any photographs. They didn't give me my vehicle back in time. Still had to pay for the service for my vehicle. Will never return to this place. More

Service I dropped my car off for a warranty air bag change and the Works oil change. I was contacted in about two hours and my car was ready for pickup. No I dropped my car off for a warranty air bag change and the Works oil change. I was contacted in about two hours and my car was ready for pickup. No problems. Very happy. More

tire repair The service writer was great, he explained that there was a nail in the tire. He told me that it could be patch plug and would not need to replace the The service writer was great, he explained that there was a nail in the tire. He told me that it could be patch plug and would not need to replace the tire. I would reccomended this dealership because they did not try to sell me a tire that was not needed. More

I have had all routine maintenance done at this dealer and I’m always happy with the service. I bought my truck at Roesch and I will always have maintenance and repairs done there. and I’m always happy with the service. I bought my truck at Roesch and I will always have maintenance and repairs done there. More

I had an appointment for a oil change and tire rotationI I had an appointment for a oil change and tire rotation I said I talked to Bob and Trevier said he no longer was here and he would take care of iiTre I had an appointment for a oil change and tire rotation I said I talked to Bob and Trevier said he no longer was here and he would take care of iiTrevier was curious and was very knowledgeable More

Very professional. Kept me informed of what was happening The gentleman that handled my service was Trevor and he kept me informed every step of the way. told me it would be 1 1/2 hours and they were done in The gentleman that handled my service was Trevor and he kept me informed every step of the way. told me it would be 1 1/2 hours and they were done in an hour! More