Roesch Ford - Service Center

The person (I can’t remember her name ; female) was so courteous and pleasant to talk to about my reason for service and time for completion of work. The waiting room was very nice, clean, and comfortab courteous and pleasant to talk to about my reason for service and time for completion of work. The waiting room was very nice, clean, and comfortable which made the wait not so inconvenient. Thank you for that. More

Great team of people running the front desk area who are extremely courteous. The service was quick and detailed. One of the few Ford service centers that has been this detailed oriented. extremely courteous. The service was quick and detailed. One of the few Ford service centers that has been this detailed oriented. More

THEY DID NOT FIX MY PROBLEM, & HAD MY CAR ALL DAY, & DIDN'T HAVE THE DECENCY TO WASH IT!! I'M JUST ABOUT DONE WITH FORD!! DIDN'T HAVE THE DECENCY TO WASH IT!! I'M JUST ABOUT DONE WITH FORD!! More

No communication to customer - had my car for 7 days for 2 recalls and didn’t offer anything to me for being without a car and inconvenienced. 2 recalls and didn’t offer anything to me for being without a car and inconvenienced. More

The service was great! Very quick response. I was kept updated about my vehicle.All of my issues were resolved. I got my car back fast. updated about my vehicle.All of my issues were resolved. I got my car back fast. More

I've gone to Roesch Ford for 7 years and always had good experiences in service. Drop off is easy, communication is always great, and the waiting room is well stocked and very comfortable. experiences in service. Drop off is easy, communication is always great, and the waiting room is well stocked and very comfortable. More

Tracee was great. She gave a thorough explanation of what was needed and helped look for the best options. She courteous and polite. I enjoyed my visit. was needed and helped look for the best options. She courteous and polite. I enjoyed my visit. More

Staff was Very professional and courteous to me when I brought my vehicle in for service. They explained what they were doing and advised on future service. Also had the service completed in a very quick brought my vehicle in for service. They explained what they were doing and advised on future service. Also had the service completed in a very quick amount of time. More

We always receive the very best service from Roesch Ford. Kyle updates & explains everything so we'll. I highly recommend Roesch Ford service department, they're a great team! Kyle updates & explains everything so we'll. I highly recommend Roesch Ford service department, they're a great team! More

They did not fix my heat in the truck they told me the part was back order because the Actuator went out on a lot of ford rangers, i ask why was this not a recall ? They did not have an answer . I Asked part was back order because the Actuator went out on a lot of ford rangers, i ask why was this not a recall ? They did not have an answer . I Asked for a rental they refused Said i could rent one myself . Then They charge me $150.00 dollars to tell me what i already knew .So i am trading in my 10 ford trucks and 2 lincolns for chevy vans and 2 cadillacs Ford CGFT More