Roesch Ford - Service Center

Things went smoothly no issues with the dealership or truck. But went in for just an oil change. truck. But went in for just an oil change. More

Waited too long for recall part. Had to call dealership for parts arrival constantly. Was given 2 different parts included explanation. But in the end all parts were included and in Had to call dealership for parts arrival constantly. Was given 2 different parts included explanation. But in the end all parts were included and installed but no explanation when job was completed I gad to look at vehicle for myself to see the end results. Also no complimentary car wash like other dealerships I've had work done. They could have been a bit more friendly in greeting I felt like just another number thar had to be dealt with. More

Good attitude profesional Good humor Friendly Clean shop Like the way things are explained Thank you shop Like the way things are explained Thank you More

They were able to perform the software update recall on my truck after some difficulties. There could have been better communication but we got it resolved. my truck after some difficulties. There could have been better communication but we got it resolved. More

All was wonderful until all was near complete; at that point out of the blue I was told my batter was low and would need replacing soon. He than asked if I wanted them to "pop in" a new one for $275. Mayb point out of the blue I was told my batter was low and would need replacing soon. He than asked if I wanted them to "pop in" a new one for $275. Maybe that is what a battery costs but I just wasn't ready to do that at the moment. Sure I am wrong but it almost seemed as if I was being marked because of my age. Still think your service is great. More

I’m a one man one truck company and Ryan understands that the truck can’t be down long. He got me in and out in a reasonable amount of time and kept me up to date with the findings and repair cost the truck can’t be down long. He got me in and out in a reasonable amount of time and kept me up to date with the findings and repair cost More

People were fine. All friendly. I had made an appointment for 7:30 AM and arrived about 10 minutes early. Oil change and tire rotation took 1 hour and 10 minutes. All friendly. I had made an appointment for 7:30 AM and arrived about 10 minutes early. Oil change and tire rotation took 1 hour and 10 minutes. That is far too long considering that I had made an appointment with what I wanted to have completed. I told them in advance when I made the appointment that I would wait in the waiting area. Your free coffee is good but not enough for me to justify sitting for over an hour for a simple procedure. More

Great customer care ,I was very happy with the service . I put your canopy on the east side 40 years ago. Long time I have been going to Roesch. I put your canopy on the east side 40 years ago. Long time I have been going to Roesch. More

Super nice guy in service. No issues . Thanks for the work. See you next time No issues . Thanks for the work. See you next time More