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Roesch Ford - Service Center

Bensenville, IL

4.6
154 Reviews

154 Reviews of Roesch Ford - Service Center

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January 31, 2025

Everything went beautifully. Greatly appreciated the options I was given and how quickly everything was taken care of - also greatly appreciated the pick-up and delivery of my ca More

by CCD2447
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Roesch Ford responded

Thank you for your fantastic 5-star review! We're delighted to hear everything went smoothly and that you appreciated the convenience of our pick-up and delivery service. Your loyalty means so much to us, and we’re grateful to be your go-to dealership!

January 30, 2025

Convenience , Jess always gets our vehicles in for service, and let’s me know ahead if will be there for extended period. Keeps communication open. More

by TJAROSZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mamahua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Roesch Ford responded

Thank you for your fantastic 5-star review! We're glad to hear that Jess ensures a smooth and convenient service experience for you. Keeping communication open is our priority, and we appreciate your trust in us!

January 30, 2025

Work finished on time people very professional reasonable price money off for loyal customer very happy More

by edwardtroik
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Roesch Ford responded

We appreciate your kind words! We're thrilled to hear you had a great experience with timely service, professionalism, and fair pricing. Your loyalty means the world to us, and we truly appreciate your support!

January 26, 2025

Randy was excellent. Thorough, polite and very accommodating. I was very impressed as he made a few very helpful suggestions regarding my F-150. More

by PINU645
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Roesch Ford responded

Thank you for your fantastic review! We're so glad to hear that Randy provided you with thorough and accommodating service. Your satisfaction means a lot to us, and we appreciate your support. We look forward to assisting you again in the future!

January 26, 2025

Diego was very professional, kind and considerate. Using Roesch Ford service again is a no brainer. More

by Brian
Recommend Dealer
Yes
Employees Worked With
Diego Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Roesch Ford responded

Thank you for your wonderful review! We're thrilled to hear that Diego provided you with professional and considerate service. We appreciate your support and look forward to your next visit!

January 25, 2025

Excellent experience always Thorough and complete Great friendly staff Good coffee Clean and nice dealership More

by BRIANPLYNCH0212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Roesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mellenthin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Roesch Ford responded

Thank you for your wonderful review! We're thrilled to hear that you always have an excellent experience with us. Your kind words about our staff, service, and even the coffee mean a lot. We appreciate your support and look forward to seeing you again!

January 23, 2025

Exceptional service. I am highly grateful to Jessica for her world class service attitude. Thanks !😊👏👏👏 More

by ZIAUUDDIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mamahua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Roesch Ford responded

Thank you for your fantastic review! We're delighted to hear that Jessica provided exceptional, world-class service. Your appreciation means a lot to us, and we look forward to serving you again!

January 19, 2025

Justen was very good to work with on my purchase. He explained the features on the vehicle. He was patient, not pushy, but very gently persistent. He followed up with me once I made my decision to More

by PAUL@DBCARTAGE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Roesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justen Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Roesch Ford responded

Thank you for sharing your experience! We're thrilled to hear how Justen's professionalism, patience, and attention to detail made your purchase process seamless. Your satisfaction means the world to us, and we truly appreciate your kind words!

January 18, 2025

Ryan Miller kept me posted with everything that was happening with my truck and made sure it was complete when I needed it Great job! More

by b.gagliano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Roesch Ford responded

Thank you for your wonderful 5-star review! We're so glad to hear that Ryan kept you informed throughout the process and ensured your truck was ready when you needed it. Your satisfaction means the world to us, and we’re excited to continue providing you with excellent service in the future!

January 18, 2025

So far they have been honest and not trying To sell service you do not need. wait time is not bad and they have a nice waiting room. They are friendly. More

by Joy2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Bleichroth
Jan 20, 2025 -

Roesch Ford responded

Thank you so much for your thoughtful review! We truly appreciate your kind words about our honesty, waiting room, and friendly service. We're thrilled to hear you've had a positive experience, and we look forward to earning that final star during your next visit. Your feedback inspires us to keep improving!

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