Roesch Ford - Service Center

Great service and great people I took my ford escape in for an oil change. The service desk was very friendly and helpful to me. They also ran my vin number and noticed a software u I took my ford escape in for an oil change. The service desk was very friendly and helpful to me. They also ran my vin number and noticed a software update that needed to be done as well which the took care of, I got great service! My car found a new home for service from now on! More

Fast and Efficient Service for oil change The Service department was fast and efficient for my last oil change. Nicolas was great to work with for my service needs. I recommend this service d The Service department was fast and efficient for my last oil change. Nicolas was great to work with for my service needs. I recommend this service department. More

My service specialist was great! He took time explaining my contract of details I wasn’t aware of. Very very pleased. I’ll be returning for my next visit my contract of details I wasn’t aware of. Very very pleased. I’ll be returning for my next visit More

Great service again! I had a few routine maintenance items completed and an electrical problem. I was relieved to find that the electrical issue only required a new switch. I have used this dealership f items completed and an electrical problem. I was relieved to find that the electrical issue only required a new switch. I have used this dealership for years and have never been disappointed with their service. More

Bad sunroof seal My car is only 2 years old, and has two sunroofs. After finding the driver's side carpets soaking wet, I dropped it off at the dealers. It took 2 w My car is only 2 years old, and has two sunroofs. After finding the driver's side carpets soaking wet, I dropped it off at the dealers. It took 2 weeks to find and resolve the issue, and luckily all of this took place during the pandemic so I didn't really need my car much. Turned out to be the rear sunroof seals were leaking. That entire sunroof was replaced under warranty, and life is good. Carpets are dried out, no odor. Nicholas was wonderful, as informative as he could possibly be, keeping me up to date. A very nice place to deal with. Thank you for being there for me Roesch! More

These are definitely the trustworthy guys to go to! They took excellent care of my car & serviced it perfectly! Also ask for Trevor, he’s great! Absolutely honest and upfront with you about your options as took excellent care of my car & serviced it perfectly! Also ask for Trevor, he’s great! Absolutely honest and upfront with you about your options as well as no typical service shop pressure to add additional services. I will for sure be a forever returning customer now! Thanks Trevor and team! More

Excellent service, from the time I arrived I had a pleasant welcome from the service representative and gave me information I needed to know for my next visit.. pleasant welcome from the service representative and gave me information I needed to know for my next visit.. More

Happy Experience My wife and I live in a senior residential facility. Because of the pandemic we are asked to stay inside the building. My car was due for service. I r My wife and I live in a senior residential facility. Because of the pandemic we are asked to stay inside the building. My car was due for service. I received a mailing from Roesch Ford offering pickup and delivery service for my car. I called and made an appointment. The car was picked up, serviced, and returned in only a few hours. Excellent service. More

F 150 recall I received a recall notice on my F 150. When I called to schedule a time, I was able get a convenient time. I have been working an odd shift lately, a I received a recall notice on my F 150. When I called to schedule a time, I was able get a convenient time. I have been working an odd shift lately, and it was a perfect appointment. I did mention that I needed to have the vehicle by a certain time, and they were able to make it happen. I really appreciated the shuttle service that was offered. Trevor did a great job as far as working with me, he is fantastic! I have worked with him before, and he continues to do a great job. More

Good Job!! A little slow to get started but understandable with the Pandemic constraints, once started they did great job identifying the problem having gone out A little slow to get started but understandable with the Pandemic constraints, once started they did great job identifying the problem having gone out of their way (calling my oil change servicer to get history) to make sure the problem was properly diagnosed and corrected. Appreciated the service and highly recommend. More