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Roesch Ford - Service Center

Bensenville, IL

4.6
110 Reviews

110 Reviews of Roesch Ford - Service Center

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February 07, 2019

Great service. I apreciate a good service and a service manager who keeps his word.good work,on time and finished when promissed.good service.parts on time. More

by bbbb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark Yalda
February 02, 2019

Quick, Fast and Friendly service Excellent fast and friendly service department. Would highly recommend for anyone looking for service on their vehicle. The service department and the More

by John C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone
September 09, 2017

worst experience! I took my Ford Explorer for warranty service, and after 3 days in the shop they refused to honor the warranty. A mechanich named Luis said that Ford d More

by explorer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Huff, mechanic Luis Miranda
November 08, 2015

Above and beyond I have been buying Ford/Mercury/Lincoln products since 1974 and used the same Lincoln/Mercury dealer and service department from 1974 to 2012 when I r More

by CarGuy1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Waters, Jose
October 22, 2015

Another Great Service Visit Always prompt, upfront and honest about what needs to be done!! Thank you! I use this center as I work right next door. But the service brings me ba More

by SueSal33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
October 09, 2015

Service Robert Waters, assistant service manager, was professional and helpful, had oil change and brake job perform on my vehicle, their service department a More

by Dealerdealer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Waters, Nick Petrasz
October 02, 2015

Great service!!! The staff were very professional and provided such great service. By far, this is the best dealership I have ever been to. I will definitely be bringi More

by Xchiloutx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
April 02, 2008

I have a 5 year old 2002 DODe Intrepid. My engine blew at 80,000 miles. I had a 7 year 100,000 mile warranty, but they would not honor it, claiming I had not maintained my vehicle properly, which is not true More

by Katiek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave,Chris
December 06, 2007

Bought a car, they told me it was certified, and sign in window that said certified. less than 2 weeks after buying the car, my oil pan leaked. I bought and extended warranty and took the car back. Nick, More

by katemyhouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom & Nick
October 20, 2006

Had a problem with car starting. Called and received estimate od $220.00 and with $56.00 tow was $455.43 and Ignition key cylinder now defective or damaged in removal or replacement. Bill, had they repl More

by Dixpeterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin
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