Roesch Ford - Service Center
Bensenville, IL
143 Reviews of Roesch Ford - Service Center
Service I dropped my car off for a warranty air bag change and the Works oil change. I was contacted in about two hours and my car was ready for pickup. No I dropped my car off for a warranty air bag change and the Works oil change. I was contacted in about two hours and my car was ready for pickup. No problems. Very happy. More
tire repair The service writer was great, he explained that there was a nail in the tire. He told me that it could be patch plug and would not need to replace the The service writer was great, he explained that there was a nail in the tire. He told me that it could be patch plug and would not need to replace the tire. I would reccomended this dealership because they did not try to sell me a tire that was not needed. More
I have had all routine maintenance done at this dealer and I’m always happy with the service. I bought my truck at Roesch and I will always have maintenance and repairs done there. and I’m always happy with the service. I bought my truck at Roesch and I will always have maintenance and repairs done there. More
I had an appointment for a oil change and tire rotationI I had an appointment for a oil change and tire rotation I said I talked to Bob and Trevier said he no longer was here and he would take care of iiTre I had an appointment for a oil change and tire rotation I said I talked to Bob and Trevier said he no longer was here and he would take care of iiTrevier was curious and was very knowledgeable More
Very professional. Kept me informed of what was happening The gentleman that handled my service was Trevor and he kept me informed every step of the way. told me it would be 1 1/2 hours and they were done in The gentleman that handled my service was Trevor and he kept me informed every step of the way. told me it would be 1 1/2 hours and they were done in an hour! More
Nick at service department was very curtiss and professional. he listen to me very attentively and ask questions explain my concerns with professionally was nice visit professional. he listen to me very attentively and ask questions explain my concerns with professionally was nice visit More
service We work with Mike Murphy. He is always attentive and courteous. Goes above and beyond to make sure everything we need is taken care of. He truly is a We work with Mike Murphy. He is always attentive and courteous. Goes above and beyond to make sure everything we need is taken care of. He truly is an asset Thank you for the wonderful service More
They Did What they said Nicholas and Mike helped me. Quick and easy right up, Needed an oil change and battery replacement. They explained the job and time expectations. W Nicholas and Mike helped me. Quick and easy right up, Needed an oil change and battery replacement. They explained the job and time expectations. Waited in their comfortable waiting room, enjoyed gourmet coffee and watched the morning news. The vehicle was ready when promised and cleaned. They did a check up and informed me of the current status of the future maintenance items and recommended when to have them done. They didn't try to scare me into paying for them immediately. I appreciate the advisory approach rather than the selling approach from Nicholas and Mike. I think Mike was blushing when he brought the was explaining the bill because his face was all red. All and all, the experience was great! More
not happy with their service I took my car for regular maintenance service and they found out that my transmission needs to get replaced under warranty. but changing the transmiss I took my car for regular maintenance service and they found out that my transmission needs to get replaced under warranty. but changing the transmission made some other issues to come up after, which they didn't cover it anymore! I'm not happy with their service, as their service made other parts on my car to fail and now I have to cover those issues (which didn't exist before service) on my own. More