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Roesch Ford - Service Center

Bensenville, IL

4.6
141 Reviews

141 Reviews of Roesch Ford - Service Center

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January 26, 2025

Randy was excellent. Thorough, polite and very accommodating. I was very impressed as he made a few very helpful suggestions regarding my F-150. More

by PINU645
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

Diego was very professional, kind and considerate. Using Roesch Ford service again is a no brainer. More

by Brian
Recommend Dealer
Yes
Employees Worked With
Diego Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2025

Excellent experience always Thorough and complete Great friendly staff Good coffee Clean and nice dealership More

by BRIANPLYNCH0212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Roesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mellenthin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2025

Exceptional service. I am highly grateful to Jessica for her world class service attitude. Thanks !😊👏👏👏 More

by ZIAUUDDIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mamahua
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2025

Justen was very good to work with on my purchase. He explained the features on the vehicle. He was patient, not pushy, but very gently persistent. He followed up with me once I made my decision to More

by PAUL@DBCARTAGE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Roesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justen Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Roesch Ford responded

Thank you for sharing your experience! We're thrilled to hear how Justen's professionalism, patience, and attention to detail made your purchase process seamless. Your satisfaction means the world to us, and we truly appreciate your kind words!

January 18, 2025

Went in for works oil change. I requested new wiper blades and stated that I would install them myself. Also asked to have vehicle locked over as I am going on a road trip. Tech p More

by Chicamper69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Randy Holder
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2025

Ryan Miller kept me posted with everything that was happening with my truck and made sure it was complete when I needed it Great job! More

by b.gagliano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Roesch Ford responded

Thank you for your wonderful 5-star review! We're so glad to hear that Ryan kept you informed throughout the process and ensured your truck was ready when you needed it. Your satisfaction means the world to us, and we’re excited to continue providing you with excellent service in the future!

January 18, 2025

So far they have been honest and not trying To sell service you do not need. wait time is not bad and they have a nice waiting room. They are friendly. More

by Joy2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Bleichroth
Jan 20, 2025 -

Roesch Ford responded

Thank you so much for your thoughtful review! We truly appreciate your kind words about our honesty, waiting room, and friendly service. We're thrilled to hear you've had a positive experience, and we look forward to earning that final star during your next visit. Your feedback inspires us to keep improving!

January 17, 2025

Excellent took very good care of my needs car was back within reasonable amount of time explained what other work needs to be completed More

by mish1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Mamahua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Bleichroth
Jan 20, 2025 -

Roesch Ford responded

We truly appreciate your fantastic 5-star review! It’s great to know we addressed your needs and returned your car promptly while keeping you informed about future work. Your trust means a lot, and we look forward to assisting you again!

January 17, 2025

They go out of their way to make you happy this is my second ford f 150. With Roesch . I will continue to go thru this dealership as long as their service continues to remain A+ More

by IUSCO21IS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Roesch Ford responded

We truly appreciate your kind words and unwavering loyalty! We’re thrilled to know that your experiences with us have been A+ and that we’ve earned your trust for two Ford F-150 purchases. Your continued support means everything to us, and we’re committed to maintaining the level of service you deserve. We look forward to serving you for years to come!

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