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Roesch Ford
Bensenville, IL
387 Reviews
Roesch Ford is your source for new & used Ford cars, trucks, SUV, parts, service and more in the Bensenville area. Our goal is to provide the best possible service to our customers and make sure your car buying experience is second to none. We are conveniently located at 333 West Grand Avenue, Bensenville, IL 60106.
We feature an extensive selection of new and certified pre-owned Ford vehicles, as well as used cars, trucks, and SUVs from many other makes, including RAM, Chevy, and more. Roesch Ford is committed to providing superior service in all departments, from sales to finance to parts and service, and we invite you to search through our online inventory and stop by our dealership for a test drive. If you have any questions, please give us a call at (630) 279-6000.
What started as a service station and small dealership in 1923 has grown to become the Roesch Cars of today. So, who are we? We’re glad you asked. Roesch Cars is a fourth-generation family-owned dealer that believes doing good business is simple. If you’re honest, you hire great people, and you offer competitive pricing and large selection, you keep customers coming back for 90 years and counting.
Where We Started
Back when Paul Roesch first started his DeSoto dealership, chances are that he couldn’t imagine the way it would grow. The accomplishment we think he’d be most proud of is that his own family has continued the dream he started more than 90 years ago.
Paul’s son, Larry, a lifelong resident of Elmhurst, began working at the dealership in 1952 while taking accounting and business law courses at night. In 1963, Roesch Motors incorporated and became Elmhurst Chrysler Plymouth, quickly becoming the leading Chrysler Plymouth dealership in the country.
Where We Are Now
In 2011, Dan Roesch added Roesch Ford 333 W. Grand in Bensenville to the family as well as a dedicated Commercial Vehicle Department for Ford Trucks and Vans at 303 W. Grand to complete the package.
In 2020, despite Covid-19, we have expanded to employ over 90 employees with 31 service bays and 18 commercial truck bays. We pride ourselves on customer service and were recently awarded
“The Fix-It-Right-The-First-Time” trophy from Ford Motor Co. for the 5th time in two years which is now a record amongst the 22 dealers in the region.
We Love What We Do
Of course, our Roesch family not only shares the business, but a passion for cars as well. In fact, we consider ourselves car enthusiasts – from vintage beauties to modern muscle cars and beyond – and have a deep understanding and appreciation of just how important buying and owning a vehicle can be. That level of devotion can be seen in every action we take and every car we sell, so that you can be sure you’ll love your Roesch experience – from sales to service – as much as your new vehicle.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 387 reviews
May 07, 2025
Everyone was very helpful and friendly. I was very happy with their professionalism and service with a smile. I was very happy with their professionalism and service with a smile. More
by tom1999pam
May 04, 2025
The dealership itself was clean and the men’s restroom was also very clean. While waiting for my Ranger to get its oil changed, I walked the floor and the lot. Everyone asked (in a considerate way) if the was also very clean. While waiting for my Ranger to get its oil changed, I walked the floor and the lot. Everyone asked (in a considerate way) if they could help me. When I told them my truck was being serviced, they all said “let me know if you have any questions”. Diego and the service department were very helpful and attentive. More
by TONYPLACIDO
Verified CustomerEmployees Worked With
May 03, 2025
Alex and the service team were great as always! In and out. No fuss. No issues. True customer service In and out. No fuss. No issues. True customer service More
by ACREWS0
Employees Worked With
May 03, 2025
An appointment was easy to make. Communication was good. The cost was acceptable. Everything was professional. Communication was good. The cost was acceptable. Everything was professional. More
by SUSANSPEERS
Employees Worked With
May 03, 2025
The staff and service have always been excellent. I have always been happy with the results I have always been happy with the results More
by WJK5875
Employees Worked With
Other Employees :
Eric Thuemmel
May 02, 2025
Roach Ford takes the customer experience seriously by providing an informative & pleasant buying process. They want to earn your business and establish a relationship which is rare in business today. providing an informative & pleasant buying process. They want to earn your business and establish a relationship which is rare in business today. More
by Steve
April 30, 2025
Super helpful and informative about the whole process. Was patient throughout whole process. Was very upfront and showed integrity. Was patient throughout whole process. Was very upfront and showed integrity. More
by colinmoore2205
Employees Worked With
April 30, 2025
A great experience and felt no pressure to buy. My sales Rep Ryan Davis was a pleasure to work with. He was kind and understanding of my needs. My sales Rep Ryan Davis was a pleasure to work with. He was kind and understanding of my needs. More
by AROUSE1963
Employees Worked With
April 29, 2025
Alex in the Service Department is horrible. While scheduling the 1st appointment on the phone I specifically asked if a specific tire was in stock. Explained its leaking air but Im assuming it While scheduling the 1st appointment on the phone I specifically asked if a specific tire was in stock. Explained its leaking air but Im assuming it needs to be replaced if not repairable. Alex guaranteed the tire was in stock and wouldnt be a problem. Wrong after sitting in the waiting room for over an hour he came in and explained the tire needed to be replaced. But they didnt have it in stock. When i asked about the conversation he insisted I never said anything about the tire needing to be instock. Its a proprietary tire that can only be purchased threw Ford. One of the reasons I requested it. The 2nd reason was I had to take time off to come in for this appointment. Still Alex insisted I never said anything.. In the end Alex stated he would call me Monday to set up a new appointment . Monday came and went no call. No call all week. Eventually the 2nd week I contacted Alex on Tuesday (10 days later) . He forget to call. We made an appointment for that Saturday at 8:00am. Now one other concern I have with the first visit is I havent washed my car for a while the tires and rims were covered in brake dust. When I had to put air in the tire after leaving I noticed that the tire in question was never even touched. Not a smudge or any marks in order to remove the tire. How was it inspected or verified needing to be replaced if it was not even touched? When I arrived Alex was not there and my appointment was not even in the computer. Two ladies from the Service Area assisted me and were very helpful. They got me taken care of.. In the end Alex's attitude is of one who doesnt care and has no integrity .. More
by CPLWHITE
Employees Worked With
