Rodman Ford

Tyrone was outstanding. I would recommend him to my family and friends should they be in the market for a Ford. The only area I wasn't 100% pleased with was the financing department. I went to Rodman family and friends should they be in the market for a Ford. The only area I wasn't 100% pleased with was the financing department. I went to Rodman at 2:00 pm that the afternoon. After looking around and test driving cars, I had my paperwork completed by 4:00 pm, however at 5:00 pm I was asked if I could come back in an hour and a half. Just prior to being asked to come back, Tyrone showed me the preliminary figures and we both noticed that it didn't include my trade in. I also noticed that the sunroof was more than I has anticipated spending so I asked that it be removed. I was concerned that there was a problem and asked Tyrone, but he said there wasn't. The financing department was just a little behind. While I was there, I only saw one other customer so I was surprised that they were behind. I came back at 6:45 pm, however Brian came out to tell me Jeff wasn't ready yet and would be with me shortly. At 7:00 pm we went to Jeff's office, but it took another hour and half to get through the paperwork. Both my husband and son just bought cars from Rodman within the last year and they were done in about 2 1/2 hours. I know it takes time to purchase a vehicle, however I thought that it took much longer than it should have. More

I was very pleased with my experience at Rodman Ford. It was the first time I had ever purchased a car, with the help of my son-in-law. I had been to a few dealers before I ended up at Rodman and found the was the first time I had ever purchased a car, with the help of my son-in-law. I had been to a few dealers before I ended up at Rodman and found the whole experience to be friendly and sincere. The other dealers gave me the high pressure, "it will be gone tomorrow" routine, but not at Rodman. I appreciated that. I would not hesitate to recommend the dealership to my friends and family. More

Holly has great customer service skills. She made my experience of purchasing a new vehicle easy due to her positive attitude and overall amicable nature. Above all, she was friendly and genuinely care experience of purchasing a new vehicle easy due to her positive attitude and overall amicable nature. Above all, she was friendly and genuinely cared about my happiness!!! I would come back and purchase another vehicle at Rodamn Ford in the future and recommend friends and family!!!!! More

I intially spoke with Jean Dickson on the phone a few months ago and she is honestly the reason I came in after revewing your website. When I came in on saturday it was with the expectation that it woul months ago and she is honestly the reason I came in after revewing your website. When I came in on saturday it was with the expectation that it would be my first visit and that I would have to make one or two more trips in order to actually make up my mind and purchase my Fusion. Every employee we encountered was pleasant and kind and my sales person Holly was exceptional. Holly was patient, informative and really made the overall process very easy and painless for me. Other dealers I have visited were pushy, mouthy, rude and just wanted to me hurry up and buy... but Holly ensured I had exactly what I wanted and seemed genuinely concerned with making sure I was fully informed and had everything I needed and wanted in the car. Even the gentlemen from finance (forgive me I cannot remember his name) was great. You guys have made this process so painless for me that I will certainly be back to purchase my next car! Thank you!! More

My overall experience @ Rodman over the years gets better every time we go there. Yes, I am a repeat customer. The customer service you encounter could not be more professional or courteous. The quality w every time we go there. Yes, I am a repeat customer. The customer service you encounter could not be more professional or courteous. The quality work that Armando in Xccessorize does, and the Service Department is second to none, I know I have dealt with both. Tyrone and Roman in sales are both very friendly and professional, I have dealt with both. Most recent was with Roman, who carefully guided me thru my most recent purchase, my new baby a “Shelby GT500 SVTPP" years in the making for me. I could not be more trusting of an auto dealership and their pricing than Rodman Ford in Foxboro MA. Thank you. Fascar More

I do not remember the name of the sales person who helped me but he was very nice and let me take out the cars without him for a test drive. I liked that because I did not feel stressed as this was my first me but he was very nice and let me take out the cars without him for a test drive. I liked that because I did not feel stressed as this was my first time driving a standard for many years. I have also been in contact with Jean Dickson via email. Rodman was the only dealership who listened when I said I prefer to be contacted via email rather than phone. the other dealerships keep calling! More

I keep coming back to Rodman Ford because of the customer service. The entire staff is always courtesy and professional. Whether its the sales department or the service department. This "Rodman Ford Team" li service. The entire staff is always courtesy and professional. Whether its the sales department or the service department. This "Rodman Ford Team" listens to what we want not what they want to give us. There is NEVER any pressure! This is my 3rd vehicle from this dealership. I always refer my friends and family to the RODMAN TEAM.... More

The saleslady , Deb, was very polite, friendly, and professional. Had lots of trouble with financial dealings. Charged wrong sales tax, "forgot" to add in registration and fees & did not give reasonabl professional. Had lots of trouble with financial dealings. Charged wrong sales tax, "forgot" to add in registration and fees & did not give reasonable explanation of fees charged. Much time wasted. Dealership took almost 2 weeks to deliver car. (Some my fault, much of it theirs) Could go on and on. Very disappointed in this aspect of dealership. More

My rep is very friendly, knowledgeable and concious of my budget. He helped me to find what was best. He gave me all my options: rebates, financing and the best new car in my price range. He provided us with budget. He helped me to find what was best. He gave me all my options: rebates, financing and the best new car in my price range. He provided us with all the tools to make an educated decision. We'll do business again! More

This is my current facebook status: "Had the best This is my current facebook status: "Had the best car buying experience EVER!!! The team at Rodman Ford went above & beyond for me. Professional, c This is my current facebook status: "Had the best car buying experience EVER!!! The team at Rodman Ford went above & beyond for me. Professional, courteous, exceptional, truly a great team. Special thank you to my sales agent Sean :)" Hope this helps. More