Rodeo Ford

This is the 4th day and my 4th attempt to speak with someone regarding my car. Up to this point I have heard from no one. My vehicle identification number is. 1FMCU9J97NUA83439. The media is saying tha someone regarding my car. Up to this point I have heard from no one. My vehicle identification number is. 1FMCU9J97NUA83439. The media is saying that the Ford Escape has safety issues related to fire.I would like to know if it is safe to drive or even park in my garage. I have not received a recall notice and my telephone calls to the dealership have gone on answered. I’m simply left on hold until I give up and hang up. 1.Is there currently a recall on this vehicle? 2.How long will it take to service? 3. If it is for an extended period of time, will the dealership be supplying a loaner car? My second issue relates to the paint preservative on the vehicle. I was told there would be a schedule set up and it would be brought in periodically.Since it’s purchase date I have heard nothing. I would appreciate hearing information on both of these issues. More

Louis was very easy to work with and we would recommend him to our friends. Great Ford dealership and Louis was awesome him to our friends. Great Ford dealership and Louis was awesome More

I went in for an oil change yesterday when I left something felt odd. Half way home I looked at the air pressure in my tires . The left side was set to 63 & 64 psi and the right 44&43 psi . Luckily I something felt odd. Half way home I looked at the air pressure in my tires . The left side was set to 63 & 64 psi and the right 44&43 psi . Luckily I didn’t take the freeway home and didn’t have a blown tire on the freeway. Once I got home I had to let out lots of air . The technician wrote he set the tires to 43 psi on all 4 tires but don’t believe that . Attention to detail ! I hope the Quick Lane Service will look into the calibration of the air hose gauge. This is the second time this has happened to me with the air pressure. More

Aimee Deen was absolutely amazing she provided me with outstanding care. Definitely the person to come to, to get the perfect car and deal! outstanding care. Definitely the person to come to, to get the perfect car and deal! More

Israel was wonderful. He went out of his way to help us. 5 star service and acar wash to boot He went out of his way to help us. 5 star service and acar wash to boot More

Always prompt and excellent service at Rodeo Ford Rachel is very professional and things are done on time Highly recommended is very professional and things are done on time Highly recommended More

All went well. Never had an issue here. The Rodeo folks are always friendly and attentive. Never had an issue here. The Rodeo folks are always friendly and attentive. More

The service staff never fails to impress me. When I opened the right door a service guy came over to ask if I needed help with anything. Those guys are paying attention! John Griffith is the When I opened the right door a service guy came over to ask if I needed help with anything. Those guys are paying attention! John Griffith is the best service writer that I have ever worked with. He always takes good care of me. More

If you want a positive informed auto purchase go to visit Aimee Deen at Rodeo Ford. She is the most informed and completely professional employee they have. Hands down a refreshing person to work with and a Aimee Deen at Rodeo Ford. She is the most informed and completely professional employee they have. Hands down a refreshing person to work with and a joy to be in the presences of. More

Aimee D is the best person to work with! After dreading coming back here after awful experiences before, Aimee has restored my faith! The process was so easy and painless! She really took After dreading coming back here after awful experiences before, Aimee has restored my faith! The process was so easy and painless! She really took the time to listen to my needs and wants! The feeling of not being pressured or forced was something I haven't felt or experienced at a car dealership in such a long time! She is truly a great asset to this company! Aimee, I look forward to working with you again in the future! More