Rod Hatfield Chrysler Dodge Jeep - Service Center

Every dealing with the Rod Hatfield Team, Sales and Service has always been hassle free, productive and enjoyable! . Service has always been hassle free, productive and enjoyable! . More

A 2. 5 hour process turned into almost 5 hours. A vehicle that has been brought in at least 3 times for a problem since we bought it 18 months ago, you tr 5 hour process turned into almost 5 hours. A vehicle that has been brought in at least 3 times for a problem since we bought it 18 months ago, you tried to charge us.. Not going to pay for a service that is covered under the warranty. More

Jeff and the guys were amazing to work with. Walked me through every step of what they were doing. Even let me know my cabin air filter was bad. Again Jeff and the guys were awesome 10 out of 10 Walked me through every step of what they were doing. Even let me know my cabin air filter was bad. Again Jeff and the guys were awesome 10 out of 10. More

They took good care of me I was satisfied with the deal and have always had a good experience. and have always had a good experience. More

Not happy with service department. The company sent me a coupon for a discount on my oil change. Then they would not honor it. The company sent me a coupon for a discount on my oil change. Then they would not honor it. More

I was disappointed with the service, due to the fact they should have told me what the problem was and not let me sit for 2 hours with no communication at all. I had my 75 year old mother in law with me at t should have told me what the problem was and not let me sit for 2 hours with no communication at all. I had my 75 year old mother in law with me at the time and it was hard on her to sit that long.. I have never had this issue before and I know thing last come up but communication is to key to good service.. More

Fast and efficient service. Employees are decently friendly, only thing is the waiting area could be better. Employees are decently friendly, only thing is the waiting area could be better. More