Rod Hatfield Chevrolet, LLC - Service Center

fast service! i was able to get a rental and everything was fixed correctly. very impressed i was able to get a rental and everything was fixed correctly. very impressed More

The guys in service were very polite, courteous and timely. My Equinox was serviced and finished with in a half an hour. I was early for my appointment and got right in. timely. My Equinox was serviced and finished with in a half an hour. I was early for my appointment and got right in. More

Was told one price when making appointment but was half as much again as originally quoted. as much again as originally quoted. More

Service appt was fast and easy! Complimentary car wash was the cherry on top! Thank you! Complimentary car wash was the cherry on top! Thank you! More

Felt like I was pushed through fast and everyone was in hurry to go home hurry to go home More

Chris was really nice and patient and very up front about time frame to look at car time frame to look at car More

They are always extremely pleasant and efficient. I am always super satisfied with my service. I am always super satisfied with my service. More

Won’t let me leave zero stars. Zero competent people Won’t let me leave zero stars. Zero competent people working there. Will never be going back, even to buy a new vehicle. Won’t let me leave zero stars. Zero competent people working there. Will never be going back, even to buy a new vehicle. More

Believe the bad reviews for this dealership. To Make a Believe the bad reviews for this dealership. To Make a long story short, I had a blown tire and took the rim and tire to the dealership to get a Believe the bad reviews for this dealership. To Make a long story short, I had a blown tire and took the rim and tire to the dealership to get a new one mounted on the rim. I just dropped off the rim/tire so they didn't need to take the tire off or put it back on. The service manager (Bruce) asked me how I wanted the tire mounted and I told him with the white lettering to the outside to match my other tires. They even had me pull my vehicle up to the express lane so they could get information on the vehicle so there is no way they could have misinterpreted how the tire should have been mounted. I was charged 1/3 more than what I was quoted to mount and balance a tire. Mostly due to shop fees??? I was charged for the tire and to mount and balance, how much shop expense above that can there actually be? Aside from the added cost, I picked up the tire after the service department was closed. However, they mounted the tire with lettering on the opposite side of the rim. I don't live locally so it's impractical for me to bring it back to fix. The local dealership service leadership, was unwilling to make it right. The Director of the dealership was also unwilling to make it right. They said I was lying about my instructions for them to mount the tire with the lettering on the outside. How could they miss it when they even had the vehicle to look at? Now I need to take the rim/tire somewhere else to have it done correctly. The total cost just for one tire was over $400, the cost of the tire was just over $300. I guess I'm out the extra $100 it costs me for the mount/balance of the tire and the "shop fees". Lesson learned. Don't buy or have your vehicle serviced at this dealership! More

Army vet got shafted Bought a used 2014 Armada on a cool night,next day went to use the Ac,blows hot air,they said they would fix then backed out Bought a used 2014 Armada on a cool night,next day went to use the Ac,blows hot air,they said they would fix then backed out More