Rod Hatfield Chevrolet, LLC - Service Center

These people have absolutely no respect for a customer after your hard earned money is taken.. I bought a brand new truck from Rod Hatfield Chevrolet, took it in for the first few services and then a reca after your hard earned money is taken.. I bought a brand new truck from Rod Hatfield Chevrolet, took it in for the first few services and then a recall. After every single visit my truck came out with grease all over, on my leather, steering wheel, paint outside. After complaints hardly even a raised eyebrow! Took it back again for shuttering and they said I need a new transmission, over 5k. They got their money from the warranty company, but I still don't have my truck after 6 weeks of waiting and thousands lost because " We don't do loaners at Rod Hatfield". No, but you'll sure milk every penny and every hour you can out of your customer though. More

Had to give 1 star to rate this dealer. That’s one star to many. Had some service work done several months ago. Was $1500 seemed high but they got the work done and got me back on the road. That’s one star to many. Had some service work done several months ago. Was $1500 seemed high but they got the work done and got me back on the road. Recently I had air conditioning problem. They diagnose it said it would be $5,180.00! OMG. Several people said take to another dealer because they had heard bad things about rod Hatfield. I took to another reputable new GMC dealer. They diagnosed it and said it would be $2,900.00 WHO can you trust? More

Excellent service department, very knowledgeable and helpful. Very friendly and work was performed accurately. Highly recommend Rod Hatfeild. helpful. Very friendly and work was performed accurately. Highly recommend Rod Hatfeild. More

Terrible experience. I made an apportionment and they said they couldn't guarantee they could even look at my car for at least 5 days after my appointment date. Total was I made an apportionment and they said they couldn't guarantee they could even look at my car for at least 5 days after my appointment date. Total waste of time and I went and picked my car up and took to another dealership that looked at it the same day as my appointment. More

Just want money, will overcharge if you seam like someone who doesn’t know anything about cars. Charged me environmental fee for tire rotation. All new hires can’t keep people. who doesn’t know anything about cars. Charged me environmental fee for tire rotation. All new hires can’t keep people. More

As a first time customer, I was very pleased with my salesperson, Doug. SD was very attentive to my needs. salesperson, Doug. SD was very attentive to my needs. More

The dealership managed to get my repair done for free thanks to reaching out to Detroit and getting the warranty to cover it! thanks to reaching out to Detroit and getting the warranty to cover it! More

Well knowledgeable and professionalism in the repairs of my vehicle’s whenever I’ve had service. They are a class act when it comes down to repairs . They do always inform you of your vehicles condition and my vehicle’s whenever I’ve had service. They are a class act when it comes down to repairs . They do always inform you of your vehicles condition and make you aware of whatever repairs are required to keep you traveling safely. I put a lot of trust in the recommendations they inform me of. More

Ok got done early Need better places to wait but playable. Busy place for sure. playable. Busy place for sure. More

My car was done with the oil change And I ended up waiting 25 minutes waiting 25 minutes More