Rod Hatfield Chevrolet, LLC

March of 2013 I called and explained to the Finance person my situation, He told me to come by and they would see what they could do for me. So I stopped by and I recieved the greatest buying/finance e person my situation, He told me to come by and they would see what they could do for me. So I stopped by and I recieved the greatest buying/finance experience I've ever had in my 37 years of buying Chevrolets. Not only did they get me financed, they set me up with a great vehicle. I left the dealership on cloud nine and I haven't had a reason to come down yet. I love my Equinox!!! I recently stopped in for a service question and although they were closed John took extremely good care of me. He made me so happy I bought from Rod Hatfield Family. John is the man to see in service and deserves a raise for treating a customer like his sister!. Love ya guys!!!! More

I had the indicator light come on for the tire inflation on my 2010 Equinox. I tried to resolve it myself and when I wasn't successful I stopped by the dealership. Service was closed but John was inside and on my 2010 Equinox. I tried to resolve it myself and when I wasn't successful I stopped by the dealership. Service was closed but John was inside and I hoped he open the door and give me a clue to what was wrong. I had to drive a long distance the next day and wanted to be sure there wasn't a big problem and I could make my trip. Not only did John explained why I was dealing with the problem he even treated me like a sister and fixed it for me right away. He went above and beyond what I expected him to do especially since the service department was closed. Patient and Kind and better than a Hot Fudge Sundae. Thanks John!!!! More

I have lived in Chicago and Phoenix for over 40 yrs...I've bought a lot of vehicles...it's this simple., NONE OF THEM COMPARE TO ROD HATFIELD CHEVY. Great people and GREAT SERVICE. Like I said "it' yrs...I've bought a lot of vehicles...it's this simple., NONE OF THEM COMPARE TO ROD HATFIELD CHEVY. Great people and GREAT SERVICE. Like I said "it's that simple to decide where to buy" I have gone back and bought 4 times. Thanks Rod Hatfield Chevy, Rory More

everyone was great and exceeded my expectations. very satisfied with the amount of effort, honesty, and kindness that everyone showed. they took the extra time to ensure I received the vehicle I wanted w satisfied with the amount of effort, honesty, and kindness that everyone showed. they took the extra time to ensure I received the vehicle I wanted within my price range. I recommend rod Hatfield to anyone looking for a vehicle and warm atmosphere More

I haven't owned a new vehicle in 10 years and searched from Knoxville, TN to Cincinnate, OH for a 2012 Tahoe. Rod Hatfield in Lexington, KY was the cheapest and less sarcastic of the dealerships I dealt from Knoxville, TN to Cincinnate, OH for a 2012 Tahoe. Rod Hatfield in Lexington, KY was the cheapest and less sarcastic of the dealerships I dealt with. They were up front about everything and only wanted a chance to earn my business without taking all day to do it, which was nice. We were only there about 4-5 hours purchasing this new vehicle. That was much better than when we purchased our 2002 Camry. I'd definatley go back and will have to when my 4 year old turns 16...lol. Great place to deal with! More

Gary was friendly, patient and knowledgeable. (I hate pushy salesmen!) The only reason I didn't give all 5s is the price. Although fair, I would like to have gotten a little more out of my trade. pushy salesmen!) The only reason I didn't give all 5s is the price. Although fair, I would like to have gotten a little more out of my trade. More

The people at Rod Hatfield Chevrolet got me approved for a car even though I've had two repos in the past. Granted, the last one was 4 years ago, but I was still surprized. I guess the best thing I had goin a car even though I've had two repos in the past. Granted, the last one was 4 years ago, but I was still surprized. I guess the best thing I had going for me was that I've been at my job for a few years. I'm very thankful for their help. (and I love my new car!) More

The salesman was personable, thorough, and knowledgeable. He showed us around the dealership and introduced us to key people which we had not experienced in any other dealership. We have bought a number of He showed us around the dealership and introduced us to key people which we had not experienced in any other dealership. We have bought a number of cars over the years and this transaction was the best. The vehicle was on sale and, with other deductions, the price was excellent. More

I went to Rod Hatfield Chevrolet because I was interested in buying a used SUV. I asked an American made SUV, newer model, low miles and I needed to be done with in 2.5 hrs. I went in at 1pm on a Monday aft in buying a used SUV. I asked an American made SUV, newer model, low miles and I needed to be done with in 2.5 hrs. I went in at 1pm on a Monday afternoon and was out by 3:30pm that afternoon. Rod Hatfield offered me a great amount for my trade and I was fincanced, papers signed, temp. tags on, trade in cleaned out and made the exchange of new keys for old...I was at my next task by 4pm. No hassel, no fluff, just great customer service and Rod's had no problem delivering on what I needed for my family in the amount of time I asked for! The atmosphere was upbeat, clean and comfortable....I would recommend Rod Hatfields to anyone that is looking for a new or used vehicle. In the future I will return to Rod's when I am ready to buy again! Julie More

I went to Rod Hatfield because I needed a new used car and I heard the service was awesome. The selection to choose from was great and my sales person answered all my questions and made the car buying pr and I heard the service was awesome. The selection to choose from was great and my sales person answered all my questions and made the car buying process so easy! I traded in my 2000 Solara for a 2009 Malibu and I love it!! I also have since used the service department to service my Malibu and Darvin and his team always take care of my car as if it were their own. Recently I traded my Malibu in for a new Equinox! I love it! It had been almost 2 years since my first experience but my new car sales person Mike Reffett did a great job explaining everything to me about my new car and walked me thru the whole process and I was in and out within 1 hour!! Thanks Rod Hatfield... I would definitely recommend them to my friends and family. More