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Rod Baker Ford Sales Inc
Plainfield, IL
256 Reviews
Roderick F. Baker Jr. “Rod” and Olga Baker opened Rod Baker Ford on September 30, 1963. Both of their hearts were devoted to family, friends, community and the dealership; including their many customers.
The Baker Family prides themselves on having such long-lasting family legacy with selling and servicing Ford vehicles and being a part of the Plainfield community. In 2013 they were honored with Ford’s 50th Anniversary plaque marking their longevity and dedication to the business.
Though Rod and Olga have both passed, their son Rick, and grandchildren, Ricky and Christina are still carrying on their family’s pride and tradition in the store and continue to stand behind the “Home of the No Hassle Deal!”
From our family to yours, we thank you for your business and support over the years and look forward to the business we can provide to new and current customers alike going forward.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 256 reviews
May 11, 2013
I did not think I could get a loan and Jeff was a great help. The best service I ever had going to a dealership I will be back and let my friends and family know. I was treated perfectly by Jeff and the s help. The best service I ever had going to a dealership I will be back and let my friends and family know. I was treated perfectly by Jeff and the sales manager Anthony...a true pleasurable experience. More
by Judyroe
Employees Worked With
Jeff
May 01, 2013
I had the best experience at rod baker! Great customer service ! Ford has won me over as a customer due to this dealerships service! Thanks so much! service ! Ford has won me over as a customer due to this dealerships service! Thanks so much! More
by Cmednc2
Employees Worked With
Unknown
April 23, 2013
Customer service was great because they helped me updated on which used cars they were getting to help me find the perfect match for myself and called me whenever a car fit the description i was looking for. on which used cars they were getting to help me find the perfect match for myself and called me whenever a car fit the description i was looking for. Since my family and I have bought several cars from this dealer before, they know us on a first name basis and i appreciated the great level of friendliness and I have a lot of trust in the dealership. I will definitely be looking for my next here again as well. More
by kkohl99
Employees Worked With
Robert Harman
March 27, 2013
Ben worked with us to find a certified pre-owned car that was within our budget. He has made himself easily accessable to us for any followup questions we might have. Customer service is great as is their was within our budget. He has made himself easily accessable to us for any followup questions we might have. Customer service is great as is their service department. More
by wgibson5
Employees Worked With
Ben Hensold
March 09, 2013
Bought a used 2010 Ford F-150. I've been looking for about two years for the right truck,and finally found it at Rod Baker.It had a good price, low mileage, and Ford Certified. The dealership staff was about two years for the right truck,and finally found it at Rod Baker.It had a good price, low mileage, and Ford Certified. The dealership staff was very friendly, no pressure and easy to get along with. They didn't treat me differently just because I bought used. The paperwork was a breeze and I was out and enjoying my truck in no time... More
by GlennT
Employees Worked With
Robert Harman
February 17, 2013
The sales people I dealt with were excellent. They knew what I was looking for and had several options for me to consider. I left the dealership spending less than I thought I would, got a great vehicle, what I was looking for and had several options for me to consider. I left the dealership spending less than I thought I would, got a great vehicle, and I am very happy with my purchase. I would recommend Rod Baker Ford as a dealership to purchase new or used vehicles. I truely had a no hassle purchase. More
by Chumley204
Employees Worked With
Ben and Steve
February 05, 2013
Best price, great sales people, didn't hassle me on the vehicle price or payments, listened to me and didn't pressure me into the sale. vehicle price or payments, listened to me and didn't pressure me into the sale. More
by Ann Havel Hundley
Employees Worked With
rick Backer and Jim Walter
December 29, 2012
WE HAD A GREAT SALES PERSON HE WAS FRIENDLY WITHOUT WE HAD A GREAT SALES PERSON HE WAS FRIENDLY WITHOUT BEING PUSHY HE MADE THE EXPERIENCE OF BUYING A USED CAR VERY PLEASANT THE ONE OUTSTANDING TH WE HAD A GREAT SALES PERSON HE WAS FRIENDLY WITHOUT BEING PUSHY HE MADE THE EXPERIENCE OF BUYING A USED CAR VERY PLEASANT THE ONE OUTSTANDING THING IS THE FACT THAT I FOUND THE CAR ONLINE AND WHEN WE GOT TO THE DEALERSHIP THEY HAD THE CAR AND IT WAS EXACTLY THE WAY THEY DESCRIBED THE LINCOLN WE WOULD PURCHASE ANOTHER VEHICLE FROM THE DEALERSHIP WE ARE VERY SATISFIED WITH THE EXPERIENCE AGAIN THE SALESMAN WAS EXCEPTIONAL HAD A GOOD SENSE OF HUMOR AND REALLY WORKED WITH US TO GET THE BEST PRICE More
by joycebloom
Employees Worked With
ROB
November 24, 2012
Did not feel pressure to purchase and Don was very likeable: not shady like the other dealerships in the area. Had many options and was very easy. likeable: not shady like the other dealerships in the area. Had many options and was very easy. More
by Williams1911
Employees Worked With
Don
November 16, 2012
Used to be a good place to go to for a fair deal - bought several cars there over the years. But there's a new general manager now and they treat you like all the other dealerships. No longer the home of t several cars there over the years. But there's a new general manager now and they treat you like all the other dealerships. No longer the home of the no hassle deal. Don't really care about the customer - just want to make as much money as they can. More
by formerrodbakerfan
Employees Worked With
Ricky Baker
