Rockymount Toyota Superstore
Rocky Mount, NC
Filter Reviews by Keyword
By Type
Showing 108 reviews
I hardly ever post reviews, but this has got to be the worst dealership I have ever dealt with. I live out of state and was ready to buy a used vehicle they had for sale and was even going to drive from o worst dealership I have ever dealt with. I live out of state and was ready to buy a used vehicle they had for sale and was even going to drive from out of state to pick it up. Zachary Perry and Kerry Mitchell were a joke for salesman, they gave me some info on the vehicle but would never respond back to me, I would call over and over and they would tell me they are busy with costumers and sorry they can call me back later. I am a paying customer and was ready to buy the vehicle in cash, I actually tried calling the manager of the place and even he didn’t answer his phone, he also had no way to leave a voicemail because it was full. I’m thinking how can a manager not be ready to receive phone calls or voicemails, what kind of people are at this dealership lol, it’s like i was begging them to buy the car. I called about this vehicle for over 2 weeks and every single time there was an excuse as to why they couldn’t respond to me. I thought maybe because I was out of state they are not taking me seriously? maybe it was more work for them and they didn’t wanna deal with it? The reviews on here are mostly good and I have no idea how, I called more and more people at rocky mount toyota and they struggled finding the car, finding a salesman for me to talk to, finding a manager, anything, I felt like I was taking crazy pills or like I was in an alternate universe where you beg to buy a car with your money and intelligence is frowned upon in this dimension. I was so worried i actually looked up Rocky Mount, North Carolina to see what kind of place is this. In all comments I hear people that have lived there, been there, or are from North Carolina say that it is the arm pit of the state. Others stated people have been severely unmotivated for generations and the wrong people are having babies, I heard people talk about that it is the ghetto where people care about 23 inch rims more than groceries, where nobody knows how to prioritize anything. Most people are looking for a way out, are unmotivated, bored, and that it is full of crime and run down neighborhoods. I heard many people call it Crime mount, North Carolina and talked about intelligence is not a thing in the town, and it’s been that way for generations, just lazy, unmotivated, unintelligent. I heard others say since the 80s businesses left there because of how awful it has become and that it used to be such a great place. I began to actually feel bad for the people of Rocky Mount and realized that it’s not the dealerships fault, the salesman that refuse to sell or put any effort in, the manager without a way to call or the guy at the desk not knowing how to find a vehicle for sale that I’m describing, it’s not their fault, they are just victims and the product of generations of people that should not be having kids. I don’t feel mad anymore about it, it’s simply just how it is for these poor folks in Rocky Mount. More
I hardly ever post reviews, but this has got to be the worst dealership I have ever dealt with. I live out of state and was ready to buy a used vehicle they had for sale and was even going to drive from o worst dealership I have ever dealt with. I live out of state and was ready to buy a used vehicle they had for sale and was even going to drive from out of state to pick it up. Zachary Perry and Kerry Mitchell were a joke for salesman, they gave me some info on the vehicle but would never respond back to me, I would call over and over and they would tell me they are busy with costumers and sorry they can call me back later. I am a paying customer and was ready to buy the vehicle in cash, I actually tried calling the manager of the place and even he didn’t answer his phone, he also had no way to leave a voicemail because it was full. I’m thinking how can a manager not be ready to receive phone calls or voicemails, what kind of people are at this dealership lol, it’s like i was begging them to buy the car. I called about this vehicle for over 2 weeks and every single time there was an excuse as to why they couldn’t respond to me. I thought maybe because I was out of state they are not taking me seriously? maybe it was more work for them and they didn’t wanna deal with it? The reviews on here are mostly good and I have no idea how, I called more and more people at rocky mount toyota and they struggled finding the car, finding a salesman for me to talk to, finding a manager, anything, I felt like I was taking crazy pills or like I was in an alternate universe where you beg to buy a car with your money and intelligence is frowned upon in this dimension. I was so worried i actually looked up Rocky Mount, North Carolina to see what kind of place is this. In all comments I hear people that have lived there, been there, or are from North Carolina say that it is the arm pit of the state. Others stated people have been severely unmotivated for generations and the wrong people are having babies, I heard people talk about that it is the ghetto where people care about 23 inch rims more than groceries, where nobody knows how to prioritize anything. Most people are looking for a way out, are unmotivated, bored, and that it is full of crime and run down neighborhoods. I heard many people call it Crime mount, North Carolina and talked about intelligence is not a thing in the town, and it’s been that way for generations, just lazy, unmotivated, unintelligent. I heard others say since the 80s businesses left there because of how awful it has become and that it used to be such a great place. I began to actually feel bad for the people of Rocky Mount and realized that it’s not the dealerships fault, the salesman that refuse to sell or put any effort in, the manager without a way to call or the guy at the desk not knowing how to find a vehicle for sale that I’m describing, it’s not their fault, they are just victims and the product of generations of people that should not be having kids. I don’t feel mad anymore about it, it’s simply just how it is for these poor folks in Rocky Mount. More
Great service and they made my car buying experience easy. They made sure I was satisfied with my purchase and did a few follow up phone call to make sure I was still satisfied with my purchase. easy. They made sure I was satisfied with my purchase and did a few follow up phone call to make sure I was still satisfied with my purchase. More
Mrs Darlene is the Best! ! She made a dream come true. I’m am so happy with my salesperson. I would give her 100 stars if I could! ! She made a dream come true. I’m am so happy with my salesperson. I would give her 100 stars if I could! More
Marcus Rogers was just perfect. He was very nice and well mannered. He helped with everything.On a scale drop 1 to 10 I give him a 10. He was very nice and well mannered. He helped with everything.On a scale drop 1 to 10 I give him a 10. More