
Rocky Mountain Truck Stop of Dallas
Dallas, TX

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Great buying experience! No pressure, let us look at the vehicle without hovering, answered all our questions and didn't take long which was a nice change from most other dea No pressure, let us look at the vehicle without hovering, answered all our questions and didn't take long which was a nice change from most other dealers. Would highly recommend! More
Just don't do it! These guys post pics with filters, and hide flaws in the pics, and absolutely do not give an accurate representation of the vehicle. I drove 4 hours These guys post pics with filters, and hide flaws in the pics, and absolutely do not give an accurate representation of the vehicle. I drove 4 hours one way to go get a truck that looked to be in great condition, talked to the salesman several times prior to heading that way. When we got there, this truck was ragged out inside, leather peeling, dog claw marks below the windows, and a stench that would probably never air out. Looks like it's been baking in the sun for years...plastic on the outside destroyed, leaking oil, hail damage on the hood, widow tint coming off, the list goes on. Wasted 8 hours of my day. Salesman never came out while we were looking at it, and never called after we left, which tells me he knew exactly what he had done. Dishonest salesmen like this are the ones who ruin it for decent car lots. More
Customer service is very poor. The staff is not motivated to assist when looking at cars. Their stock is consignment. That means as is where is they take zero risk on their invento The staff is not motivated to assist when looking at cars. Their stock is consignment. That means as is where is they take zero risk on their inventory they’re just a middleman dealership buyer beware hard stop More
I had an awesome experience I was on the market for a car after I was tired of driving in less than luxury. I went to several different dealerships who all wanted such a substant I was on the market for a car after I was tired of driving in less than luxury. I went to several different dealerships who all wanted such a substantial down payment that I did not want to pay until I found Jordan at Clay Cooley. I went in looking for a 2015 Toyota Corolla because I was familiar with the quality of the cars they produce however, because I did not want to put a down payment and my credit was less than perfect Jordan showed me a Kia Optima. I was hesitant at first because I don't know much about their cars however Jordan assured me it was a great car. It also helped that it had about 30,000 fewer miles on it than the Corolla I was looking at. I went ahead and did a test drive because really anything would be better than my previous car but I think now I love it even more than the Corolla I though I wanted. It's more spacious and very classy looking. Everyone says it looks like me. When I was going through the process of trading my old car in I ran into some issues with getting everything I needed but Shannon and Jordan helped me throughout the entire process. I was so stressed out and they were there to help the entire way through. I am very pleased with my experience here and I LOVE my car! Thank you so much! More
No future plans to ever look here for a vehicle. Short version: Don't waste your time here. I had my vehicle damaged during their trade-in appraisal and had the classic jerk car salesman experience w Short version: Don't waste your time here. I had my vehicle damaged during their trade-in appraisal and had the classic jerk car salesman experience with the Sales Manager. Did I mention the price at the dealership was $1,182 more than the online price? Longer version: Went in to look at a 2012 Ram with good mileage, looked clean and had a competitive price at $22,995 online. Floor Salesman, Jordan, was extremely eager, helpful, and professional. I have no complaints about any of the process there. Once Jordan understood I was going to leave to look at my options (and I advised likely come back), his sales manager came down from the box to start battle. He immediately became confrontational after a handshake and even more so when I didn't back down on any of HIS issues. Truck was listed at $22.995 online, but he advised the truck was now $24,177 because of "custom wheels"--they were basic chrome from Dodge and a "bedliner"--it was a flimsy tent-type plastic that would soon need to be replaced. He then argued that I didn't read the price correctly, advised it takes 24 hours to change online, then changed that to 48 hours. Online price later read "MSRP $22,995. Selling price $22,995. Internet Price $24,177. So even after he blatantly changed the price--how does asking $1,182 more than BOTH the MSRP & Selling Price make sense?? Sales Manager was a self-righteous jerk. OH, and he was the same guy that both appraised and damaged my vehicle. Thanks, guy. More
cancel insurance plan We went to go cancel our insurance with the dealership and the front desk man was extremely impolite. He gave us an attitude and didn't even look at u We went to go cancel our insurance with the dealership and the front desk man was extremely impolite. He gave us an attitude and didn't even look at us when he talked. More
do not go here I bought a car from clay cooley in January of this year my a/c went out in may I called clay cooley for repairs they told me there's nothing they coul I bought a car from clay cooley in January of this year my a/c went out in may I called clay cooley for repairs they told me there's nothing they could do because the car wasn't bought with there in house financing then 2 more months later my catalytic convertor needed replacing and my stick shift needed replacing all theses problems on my car withing the first year of me buying my car and clay cooley couldn't do noth about it but say sorry and told me to let the car go back and see if I could get approved for another loan on a car do not buy a car here they don't offer warranty and do not stand behind their vehicles More
Fred Stevens is a GREAT Salesman! I was very happy with my purchase. As a matter of fact I came to look at Clay Cooley only to purchase my daughter her first car, but wound up leaving I was very happy with my purchase. As a matter of fact I came to look at Clay Cooley only to purchase my daughter her first car, but wound up leaving the lot with a car for myself as well. Fred was a great salesman and was very patient with my 17 year old and her need to drive car after car after car. He never once pressured her to make a decision. Instead, he let her drive as many as she wanted before she made a choice. I will definitely return to Clay Cooley if I have a need for another vehicle. More
Great experience Fred Stevens at Clay Cooley Suzuki was the best salesman I ever worked with. He went out if his way to make sure I got the car I wanted even though my Fred Stevens at Clay Cooley Suzuki was the best salesman I ever worked with. He went out if his way to make sure I got the car I wanted even though my credit wasn't the best. He took his time showing me all the new gadgets in my new car which I greatly appreciated. I would recommend Fred Stevens and Clay Cooley Suzuki to anyone looking for a car. More
Life Saver I'm writing this only cause my salesman Richard hooked me up with a vehicle with just $500 down. he was honest and got everything done in a timely man I'm writing this only cause my salesman Richard hooked me up with a vehicle with just $500 down. he was honest and got everything done in a timely manner. thanks again for my Sentra! More