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Rocky Mountain Auto Brokers - Service Center

Colorado Springs, CO

3.8
225 Reviews

225 Reviews of Rocky Mountain Auto Brokers - Service Center

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October 12, 2023

Steve is a miricale worker. The shop is number 1 in my book and everyone I talk to I will send there. Thanks steve! Your my hero!! I think I love you. Jeff More

by Greenlightautosales2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Zornacki, Bailey Kuiper
Oct 12, 2023 -

Greenlightautosales2023 responded

What an absolutely remarkable dealership. Been driving for over 50 years. Dealt with countless dealerships. I have NEVER EVER been treated so well. The general manager (Rocky Rodriguez) took time out of his busy day just to make sure I was 100% completely satisfied. Customer Service is second to none. Selection is incredible. And the entire staff is absolutely perfect. I highly recommend this dealership. Bar none.

October 11, 2023

Ricky Mountain Auto is always fast, friendly, and very helpful. I would recommend them to anyone. More

by KARL.C.KNIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Zornacki, Ramsey Abed
Oct 16, 2023 -

Rocky Mountain Auto Brokers responded

Thank you for your positive review. We appreciate your business! Sylvester Hagan General Sales Manager 719-477-9009

October 05, 2023

Shoutout to Jesus, Eddie and Lex. Great vehicles, great deals and quick service. Thanks again! More

by PLANETBASH21
Recommend Dealer
Yes
Employees Worked With
Lex Arencibia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Rocky Mountain Auto Brokers responded

Thank you for your positive review. We appreciate your business! Sylvester Hagan General Sales Manager 719-477-9009

October 04, 2023

Friendly service took good care of windshield brakes and oil change although the emergency flashers were not fixed. Waiting to take it back for them to address that issue More

by ycaiyem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Samlaska
October 04, 2023

Service Manager Steve Z. is absolutely fabulous! Steve walk me through the warranty process on my 2012 Jeep Wrangler. Being an older vehicle something was sure to break. It h More

by motleycru8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Zornacki
Oct 07, 2023 -

Rocky Mountain Auto Brokers responded

Thank you for your positive review. We appreciate your business! Sylvester Hagan General Sales Manager 719-477-9009

October 03, 2023

There were multiple issues with this service. It took much longer than it should have. Problems occurred because incorrect warranty information was recorded and part was not expeditiously order More

by BIGBAD45
Service Time
Recommend Dealer
No
Employees Worked With
Stephen Zornacki
Oct 05, 2023 -

Rocky Mountain Auto Brokers responded

Thank you for letting us know about your experience. We take all complaints and or concerns seriously. Please give me a call as soon as possible to discuss this matter. Sylvester Hagan Genral Sales Manager 719-477-9009

October 03, 2023

Very personable staff, me and my family get treated 1st rate every time! Thanks Rocky Mountain More

by Kailstorm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Aderholt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lex Arencibia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Zornacki
Oct 07, 2023 -

Rocky Mountain Auto Brokers responded

Thank you for letting us know about your experience. We take all complaints and or concerns seriously. Please give me a call as soon as possible to discuss this matter. Sylvester Hagan Genral Sales Manager 719-477-9009

October 03, 2023

Rocky Mountain Auto Brokers has been beyond amazing. They help me no matter the situation. They have helped me from buying my car to getting it fixed when everyone else was rude about it. No matter what More

by Shaye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neiman Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Zornacki
Oct 07, 2023 -

Rocky Mountain Auto Brokers responded

Thank you for letting us know about your experience. We take all complaints and or concerns seriously. Please give me a call as soon as possible to discuss this matter. Sylvester Hagan Genral Sales Manager 719-477-9009

October 02, 2023

Steve is great. Followed him from Import Auto. Took a while to find him but I did. Entire family goes to him. More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve in Service Dept
Oct 07, 2023 -

Rocky Mountain Auto Brokers responded

Thank you for letting us know about your experience. We take all complaints and or concerns seriously. Please give me a call as soon as possible to discuss this matter. Sylvester Hagan Genral Sales Manager 719-477-9009

September 29, 2023

I bought a car about a month about since didn’t use it my car still at the shop nobody wants to communicate with me More

by lenayade
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kim Aderholt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Claudine Kunstt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sylvester Hagan, Jessica Rodriguez, Bailey Kuiper, Jovani Mercado
Oct 05, 2023 -

Rocky Mountain Auto Brokers responded

Thank you for letting us know about your experience. We take all complaints and or concerns seriously. Please give me a call as soon as possible to discuss this matter. Sylvester Hagan Genral Sales Manager 719-477-9009

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