Rocky Mountain Auto Brokers - Service Center

BUYER BEWARE! !!! Bought a used truck from Rocky Mtn Auto Brokers and the whole time they assured me the truck was in great working condition and their service depa !!! Bought a used truck from Rocky Mtn Auto Brokers and the whole time they assured me the truck was in great working condition and their service department was top notch and took care of everything the truck needed. Literally the day after purchase my check engine light came on and had a misfire in the engine that required a whole new cylinder to be replaced. I took the truck back and told them what was going on and they told me they would take care of it since I just purchased the vehicle. Little did I know 'taking care of it' meant 1k off a 5k repair. After that I wondered what else could be wrong with it so I got it inspected by a reputable dealer and service department and they found over ten thousand dollars worth of repairs needed including rear differential, ball joints, brakes and rotors, 4x4 not working, low and dirty brake fluid, and the engine misfire of course. It's clear they put as little money into repairing the trucks they purchase as possible to flip it and make it someone else's problem. After two weeks of stopping by Rocky Mtn and being told they wouldn't do anything for me I had to trade in the vehicle and take a 7k loss to get into a good working vehicle for my Veteran owned small business. Rocky Rodriguez didn't get back to me for weeks after leaving him messages and having issues with the truck. Once he finally reached out we had already traded in the truck because we were told they didn't care they sold me a lemon of a truck and wouldn't do anything more than the 1k off repairs. Rocky Mtn Auto Brokers doesn't care about veteran owned small businesses in this community and they don't deserve your business whether you are military or civilian. Never felt more robbed and taken advantage of. More

Overall the process was okay. The communication was not great. Many times I drove over there to get a service done and was sent home with nothing done. The communication was not great. Many times I drove over there to get a service done and was sent home with nothing done. More

Generally still unhappy about our sales experience, so I don’t trust the service department either. The cost of our vehicle increased over 50% due to all the extras that were tacked on. don’t trust the service department either. The cost of our vehicle increased over 50% due to all the extras that were tacked on. More

Everyone was friendly and helpful. Waiting area was comfortable with coffee and other drinks available. Waiting area was comfortable with coffee and other drinks available. More

The staff was super helpful and professional. They gave me a great price when I got quoted double the price for the same service at a nearby competitor. Overall great experience. They gave me a great price when I got quoted double the price for the same service at a nearby competitor. Overall great experience. More

I have bought 4 cars from them. They also service them. Very pleased with my overall experience. They also service them. Very pleased with my overall experience. More

Sales sucks service did a good job. They did drop the ball for keeping informed like they said they would. They did drop the ball for keeping informed like they said they would. More

Wonderful and great service. Very professional and was finished before I expected it to be. Very professional and was finished before I expected it to be. More

Had items on our owe list that were addresses but still are not correct. Back of seat still not intact/hanging. are not correct. Back of seat still not intact/hanging. More

They were helpful and did a great job detailing my vehicle. Also they found a leak on it that other places have missed. vehicle. Also they found a leak on it that other places have missed. More