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Rocky Mountain Auto Brokers - Service Center

Colorado Springs, CO

3.8
229 Reviews

229 Reviews of Rocky Mountain Auto Brokers - Service Center

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October 19, 2024

I have had a horrible experience since I bought my 2018 Chevy Silverado 1500 4x4 Custom on 8/8/24. While driving it home the check engine light came on which has happened for different issues to date. Been More

by Michele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erik Shable
1.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Blair
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Reynolds
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Torres
2.0
This rating includes all reviews, with more weight given to recent reviews.
Grethel Hernandez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Zornacki, Mike Restivo
October 12, 2024

Jeramy Piggs our salesman worked with us and we are satisfied with all the services we received so far More

by HARRYW.4535
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Shable
4.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Blair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Grethel Hernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2024

In my personal opinion I do not believe that a car dealership should use cheap parts to replace or warranty and not rewarrant them if they fail I believe using OEM parts eliminates both comfort and More

by rockcandy1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erik Shable
3.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Blair
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

Never will I use this dealer for anything! If I could give a negative start I would. Bought a car in March 2024 and now have had to replace the engine and turbos on the truck. Lack of commu More

by Rebecca Gossage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Grethel Hernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Zornacki
October 02, 2024

During my recent visit, I encountered challenges with the level of respect and communication provided by Kim. While the dealership itself maintains high standards, I would suggest seeking assistance from ano More

by Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Aderholt
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2024

My whole experience with Rocky Mountain Auto Brokers was horrible. It was the worst car buying experience ever. I would never recommend them. More

by Verified buyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam
September 04, 2024

Excellent service, quick oil change service, in and out in just over an hour, great appointment. More

by VRLOANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Zornacki
September 03, 2024

Poor service and experience all the way through the process. Poor communication up front on fees and charges, poor customer service through the purchasing process and poor experience leaving the lot. C More

by colinwein
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sales - Michael - 0 stars
August 31, 2024

Worst customer service I ever experienced. No communication, no accountability. I had to take my car back FOUR times and they had to get Nissan to finally do the repair for it to be right! Onl More

by hansert17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve
August 31, 2024

The best, good service and attention. I recommend them to everyone. Because they do good work, fast and disciplined. More

by castrohelsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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