Rocky Mountain Auto Brokers - Service Center

During my recent visit, I encountered challenges with the level of respect and communication provided by Kim. While the dealership itself maintains high standards, I would suggest seeking assistance from ano level of respect and communication provided by Kim. While the dealership itself maintains high standards, I would suggest seeking assistance from another staff member for a more positive experience when addressing car-related issues. More

My whole experience with Rocky Mountain Auto Brokers was horrible. It was the worst car buying experience ever. I would never recommend them. horrible. It was the worst car buying experience ever. I would never recommend them. More

Excellent service, quick oil change service, in and out in just over an hour, great appointment. in just over an hour, great appointment. More

Poor service and experience all the way through the process. Poor communication up front on fees and charges, poor customer service through the purchasing process and poor experience leaving the lot. C process. Poor communication up front on fees and charges, poor customer service through the purchasing process and poor experience leaving the lot. Couldn’t even fill up the gas tank before I picked up the car. More

Worst customer service I ever experienced. No communication, no accountability. I had to take my car back FOUR times and they had to get Nissan to finally do the repair for it to be right! Onl No communication, no accountability. I had to take my car back FOUR times and they had to get Nissan to finally do the repair for it to be right! Only had the car 3 weeks when trans went out and this started in April and just got car in driving order in August! Asked to speak to dealership mngr or owner several times and they NEVER reached out?! Will never recommend this dealership or service center, in fact, I advise people to steer clear More

The best, good service and attention. I recommend them to everyone. Because they do good work, fast and disciplined. I recommend them to everyone. Because they do good work, fast and disciplined. More

This company sucks. They buy parts from distributors and when the parts come the are defected so then making you bring your vehicle back for longer stays. Then they tell They buy parts from distributors and when the parts come the are defected so then making you bring your vehicle back for longer stays. Then they tell you that to honor the warranty, you have to bring the car back to them for the repairs in which they also charge you for your deductible!!!!!!! More

Purchased a used car, supposedly went through the 100 point inspection. Struts were blown, major oil leak, sunroof motor was broken. Purchased the car drove it for 2 days, spent 8 weeks in the shop. point inspection. Struts were blown, major oil leak, sunroof motor was broken. Purchased the car drove it for 2 days, spent 8 weeks in the shop. More

Was told by salesman that ball joints would be replaced. Supposed to pick up on Friday, oops ordered wrong parts. It’ll be ready on Monday. Went and picked up truck on Monday. Trusted the ball joints would Supposed to pick up on Friday, oops ordered wrong parts. It’ll be ready on Monday. Went and picked up truck on Monday. Trusted the ball joints would be replaced . About a week later, thought I’d crawl under truck and see if ball joint had been replaced. They hadn’t. Went back to dealership, kind of got the run around for a bit, they finally agreed to replace ball joints. Scheduled an appointment, and dropped off truck in the morning. Called about 3pm to see if ready for pickup. Oops ordered the wrong parts. It’ll be ready in one or two days. Seems like not customer oriented. Don’t really care once you’ve signed the papers. I’ll never go there again More

They were friendly and took my car in right away. They got my key fob fixed They got my key fob fixed More