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Rocky Mountain Auto Brokers - Service Center

Colorado Springs, CO

3.8
225 Reviews
Call Service Center (719) 477-9009

225 Reviews of Rocky Mountain Auto Brokers - Service Center

Sort by
October 06, 2022

Really no better or worse than any other places I've been too. I was surprised at how much a transmission oil change/flush is. Got that performed, an oil change, and two windows tinted. All is good. More

by alm1964
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Martinez, Darwin Mcintyre
Report | Print
Oct 06, 2022 -

Rocky Mountain Auto Brokers responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Steve Zornacki Service Director (719) 651-2780

October 06, 2022

Prompt routine serivce…facility very clean. Staff knowledgeable and friendly!!! I will definitely return. Steve was excellent More

by lou.heindel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Zornacki
Report | Print
Oct 07, 2022 -

Rocky Mountain Auto Brokers responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rocky Mountain Auto Brokers, Lou, we look forward to having you as a valued customer for many years to come! Steve Zornacki Service Director (719) 651-2780

September 24, 2022

Ramsey is The best and kindest sales man! Thank you for your patience and service! Will recommend to friends More

by nadya jonas
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ramsey Abed
Report | Print
Sep 24, 2022 -

Rocky Mountain Auto Brokers responded

We are very happy to hear that Ramsey provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Steve Zornacki Service Director (719) 651-2780

September 11, 2022

Appointment made 1 week advance. Car was not started until 2 days after appointment, unacceptable! More

by rahowlett56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ramsey Abed
Report | Print
Sep 15, 2022 -

Rocky Mountain Auto Brokers responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Sylvester Hagan General Sales Manager (719) 477-9009

August 31, 2022

My daughter and I both, have had significant service and repair done on vehicles by RMAB service department. My Buick’s regular maintenance, on both brakes and oil changes. They’ve replaced my alternator, w More

by Diane Francis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocky Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neiman Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Schwebke, Sylvester Hagan, Lee Robinson, Brianna Martinez, Darwin Mcintyre, Natalia Pabon, Dorothy Ivy Magday, Ramsey Abed
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Sep 01, 2022 -

Rocky Mountain Auto Brokers responded

Daine, Thanks for sharing your thoughts about your experience with Rocky Mountain Auto Brokers. We appreciate your business and hope to see you again soon! Steve Zornacki Service Director (719) 651-2780

August 27, 2022

They went above and beyond! My Jeep was a mess and when they delivered it to me it was shiny and beautiful again! More

by bunnydavis1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Shable
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2022 -

Rocky Mountain Auto Brokers responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Steve Zornacki Service Director (719) 651-2780

August 23, 2022

I brought some concerns to Sales Manager Sylvester Hagan, and he took the time to listen to me and address my concerns. He helped restore my confidence that Rocky Mountain Auto Brokers cares about their cust More

by nataliesosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sylvester Hagan
Report | Print
Aug 27, 2022 -

Rocky Mountain Auto Brokers responded

Natalie, We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Sylvester Hagan General Sales Manager (719) 477-9009

August 13, 2022

Good customer service. I enjoyed the shuttle service when I busy with work or cleaning up the house More

by fordfamily_8184
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Martinez, Darwin Mcintyre
Report | Print
Aug 15, 2022 -

Rocky Mountain Auto Brokers responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Steve Zornacki Service Director (719) 651-2780

August 12, 2022

Amazing staff and great customer service! Everyone made it a great experience and I am happy with the vehicle More

by Danita Martinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neiman Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sylvester Hagan, Stephen Zornacki
Report | Print
Aug 15, 2022 -

Rocky Mountain Auto Brokers responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rocky Mountain Auto Brokers. Please don't hesitate to reach out if you need anything else. Steve Zornacki Service Director (719) 651-2780

August 06, 2022

Rocky Mountain was extremely accommodating in my requests to repair my vehicle. I’ll continue to visit them for all my repairs. More

by Justin B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocky Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Aderholt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Claudine Kunstt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sylvester Hagan, Jessica Rodriguez, Brianna Martinez, Darwin Mcintyre
Report | Print
Aug 08, 2022 -

Rocky Mountain Auto Brokers responded

Justin, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rocky Mountain Auto Brokers, we look forward to having you as one of our valued customers for many more years to come! Steve Zornacki Service Director (719) 651-2780

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