Rocky Mountain Auto Brokers - Service Center

It took forever to get a windshield for my vehicle. They waited until the day of my appointment to tell me they had to order the windshield. You sold me the car you knew what I needed. Also the gi They waited until the day of my appointment to tell me they had to order the windshield. You sold me the car you knew what I needed. Also the girl who sets everything up offers no apologies and is like talking to a wet mop. The actual windshield installers were great and that's why I gave 2 stars. I paid almost 3k for this crappy service. More

Their service department is horrible. They tried to fix my car and would not stand behind their work when it broke again 6 days later. They tried to fix my car and would not stand behind their work when it broke again 6 days later. More

Took awhile to get amp fixed but they did finally get it arranged near where I live. Sadly now found out a speaker was blown, didn’t know when we purchased the car because the amp was bad. arranged near where I live. Sadly now found out a speaker was blown, didn’t know when we purchased the car because the amp was bad. More

I have had a difficult time believing since my purchase a year ago that this dealership and service center is not advocating for my best interest. My recent visits have left me feeling disrespected and lied year ago that this dealership and service center is not advocating for my best interest. My recent visits have left me feeling disrespected and lied to about my vehicle. I am very careful when buying pre-owned vehicles. I was confident that I bought my Jeep GC with newer tires (I know how to check the age of my tires) and no mechanical issues. I needed tires less than a year after I bought it. My tires were from 2015!! The same year as my Jeep. My brake rotors also looked rusty. They didn't look like that when. I looked the it the first time. My Jeep started shaking as I drove, and I discovered that I was MISSING power steering fluid. When I went to the dealership, I was told to just put more fluid in it to see if it would stay in the reservoir, which it did not. I had to come back and they found my rack and pinion was damaged. I took it back for repairs and it was handled. They keep telling me I need a brake job, which I knew and was in the process of a DYI. I couldn't get the lug nuts off and thought they were put back on too tight when they fixed the rack and pinion. The girl at the tech counter said her tech had no issues getting them off. I told her I don't have the $1000+ pneumatic tools her tech has, so I'm sure he didn't have issues. Now, I'm smelling oil and still can't get my brakes done. I had to go to another shop that would accept the brake parts I bought. He took care of it, then told me I had an oil leak. Why am I leaking oil now? Is that why I'm smelling it? They never said I had a leak. I didn't smell the oil until after the rack and pinion was done. Did the tech break something? I felt my Jeep was overpriced as it was, but to have all these mechanical issues within the same year made me very suspicious. I get brakes and fluids experience wear and tear, but I know I shouldn't have had problems within the first 6 months. I don't feel like RMAB was honest about this sale or the status of this vehicle. There's other things that my "required" ExoBundle did not take care of and the issues I've had to deal with were much sooner than expected. I do not expect to purchase from them again in the future. More

Not a place I trust to do good service or treat me with integrity. Very shady things happen when I leave my car there to get work done. integrity. Very shady things happen when I leave my car there to get work done. More

Everything it’s ok except the long waiting time for certain services: example: I took my Nissan Pathfinder for service and it was a 4 days long waiting. certain services: example: I took my Nissan Pathfinder for service and it was a 4 days long waiting. More

When you enter the premises everyone has smile and asked you, "How is your day going?" It is very pleasant and kind. Enjoy my time there. you, "How is your day going?" It is very pleasant and kind. Enjoy my time there. More

Very nice . they were very helpful and knowledgeable. I would definitely recommend them for your car maintenance they were very helpful and knowledgeable. I would definitely recommend them for your car maintenance More

Good service on my GMC. They found the electrical problem and it was covered by warranty . They were very honest. They found the electrical problem and it was covered by warranty . They were very honest. More

I have been having service repairs done with Rocky Mountain since I purchased my Hyundai Tucson from then in January of 2022. It needed a few things tuned up and fixed, but they were always there to h Mountain since I purchased my Hyundai Tucson from then in January of 2022. It needed a few things tuned up and fixed, but they were always there to help. They would get me scheduled right away, and always offered a driver to take me home and pick me up when the vehicle was done. With purchasing the extended warranty at the time of purchase of the vehicle, they were able to do most repairs under that. There was a $200 deductible, but if the problem was solved, they would continue to service it until all problems were resolved under the same warranty ticket number, so I only had to pay the deductible once! I have nothing but great things to say about Steve, the service department manager! He always made sure to take care of me and was fair. More