Rocky Mount Chrysler Dodge Jeep - Service Center

Got recall done. Forgot to turn of change oil light. Long wait to get oil change appointment. They need more help apparently in the oil change dept.. More units sold locally the more you'll have service need wait to get oil change appointment. They need more help apparently in the oil change dept.. More units sold locally the more you'll have service needs. Think about that. You've got a building behind your sales lot that needs to be turned into place to get nothing but oil changes, tires and inspections done. It would probably get you more customers as a selling point, LOCAL CUSTOMERS..... More

GREAT EXPERIENCE! WILL BE BACK REGULARLY! REALLY ENJOYED WORKING WITH THE ENTIRE STAFF. GREAT GROUP OF PEOPLE AND FRIENDLY! I BEST DEALS IN TOWN AND BEYOND! WORKING WITH THE ENTIRE STAFF. GREAT GROUP OF PEOPLE AND FRIENDLY! I BEST DEALS IN TOWN AND BEYOND! More

We're were informed of all the situations about our car needs. They even took us out to the shop so they could show us a problem. needs. They even took us out to the shop so they could show us a problem. More

MICHELLE WAS GREAT. VERY FRIENDLY AND KNOWLEDGEABLE. NEED MORE LIKE HER. THOUGH IT WAS JUST AN OIL CHANGE, SHE MADE ME FEEL AS THOUGH. IT WAS JUST AS IMPORTANT AS THE MORE PRICIER JOBS OF THE DAY. sHE NEED MORE LIKE HER. THOUGH IT WAS JUST AN OIL CHANGE, SHE MADE ME FEEL AS THOUGH. IT WAS JUST AS IMPORTANT AS THE MORE PRICIER JOBS OF THE DAY. sHE IS A RARE GEM. yOU NEED MORE LIKE HER. THANKS More

Michelle was very polite and knowledgeable in her area of service. Made me feel welcome. It is important to maintain a good service department to support a dealership. service. Made me feel welcome. It is important to maintain a good service department to support a dealership. More

The customer service and service completion time was excellent. The staff did a great job in informing me of service and recommendations for future visits excellent. The staff did a great job in informing me of service and recommendations for future visits More

Eric and the service dept are excellent. Car runs perfect and they did a large job on my Jeep. I need to write at least 25 words. and they did a large job on my Jeep. I need to write at least 25 words. More

My visit was great. Relaxed while waiting for my vehicle to get serviced. I would most definitely refer my family and and friends. Can't wait until my next visit. to get serviced. I would most definitely refer my family and and friends. Can't wait until my next visit. More

I guess I’m a little picky in keeping a car clean. This is the second time they left greasy hand prints on the hood. Other than that service and personal contact was great. The h to young lady I felt with is the second time they left greasy hand prints on the hood. Other than that service and personal contact was great. The h to young lady I felt with in service department was great. More

Vehicle went in for 2nd tire rotation on tires purchased from Rocky Mount Dodge. For the second time in a row, Rocky Mount Dodge was unable to balance the tires. I ended up having to go to their competitor from Rocky Mount Dodge. For the second time in a row, Rocky Mount Dodge was unable to balance the tires. I ended up having to go to their competitor for repair. I will not be returning to Rocky Mount Dodge for service in the future and I suggest anyone reading this do the same. If they can't do a simple tire rotation and balance the tires I'd be terrified to give them anything...challenging. Thanks. More