Rocky Mount Chrysler Dodge Jeep - Service Center

I have purchased 2 Dodge Durango's from Rocky Mount Chrysler Dodge Jeep and both have been the most dependable vehicles I have owned in the last 50 years. The staff at Rocky Mount Chrysler are top notc Chrysler Dodge Jeep and both have been the most dependable vehicles I have owned in the last 50 years. The staff at Rocky Mount Chrysler are top notch everyone is very helpful, and when I had a water pump fail, the manager of the service department called you and told you my vehicle had 27,000 miles on a 2018 that was out of warranty and you decided to help and take care of the water pump at no charge. Thank you for your help and I will most defiantly buy another vehicle from Rocky Mount Chrysler when ready for a new SUV. Your and the staff at the dealership are outstanding. The staff at the dealership service area and the mechanic gave me the best service from the service manager and his assistant. Louis Jacobs More

Promises made but not kept. “This is what we can do if you give us excellent on our survey” should have been my 1st sign! you give us excellent on our survey” should have been my 1st sign! More

I arrived at my appointment to have my oil changed. My wait time was sufficient and I was pleased and received optimum care and service. wait time was sufficient and I was pleased and received optimum care and service. More

Very unprofessional and rude. They are over priced and won't listen to customers. I have taken my daughter's vehicle there several times and they have nothin on file which causes them not to be able to co won't listen to customers. I have taken my daughter's vehicle there several times and they have nothin on file which causes them not to be able to cover warranty on parts. More

The entire Team was very kind, thoughtful, courteous, knowledgeable, helpful, patience, polite, and very considerate of my time. All I have to say is I received BEST Service from everyone. knowledgeable, helpful, patience, polite, and very considerate of my time. All I have to say is I received BEST Service from everyone. More

Josh Skinner in the service department did a phenomenal job assisting me in what i come into the dealership for. Great job to him. thanks job assisting me in what i come into the dealership for. Great job to him. thanks More

Great friendly customer service. Always meets my needs . Friendly staff. Answers questions with so much knowledge. Offers the best deals and prices. Guarantee smiley when I leave Friendly staff. Answers questions with so much knowledge. Offers the best deals and prices. Guarantee smiley when I leave More

They took care of my needs and acted as if they genuinely cared. Everything went as planned and they were quick with the work done. cared. Everything went as planned and they were quick with the work done. More

Dust was left all over my leather seat the driver seat from my head rest down to my seat and under my hood oil all over my engine also my air suspension were left in a lower position I spoke with the Serv from my head rest down to my seat and under my hood oil all over my engine also my air suspension were left in a lower position I spoke with the Service manager and he act as though he could care less and respond if we pulled your vehicle back in it's going to cost you and schedule another appointment. I'm always polite towards your staff their and I respect everyone to the fullest but I'm not getting the same in return Service wise. More

The service department was great. Friendly staff and excellent customer service. I appreciate the experience all around great job. I would recommend other here for the great experience excellent customer service. I appreciate the experience all around great job. I would recommend other here for the great experience More