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Rocky Mount Chrysler Dodge Jeep
Rocky Mount, NC
1,094 Reviews
Rocky Mount Chyrsler, Dodge, Jeep, Ram is a full service dealership that is community oriented. You will find us to "Always Fast, Fair and Friendly" and will do everything we can to make you a very satisfied customer. Our motto is "Our Obsession is your Satisfaction" Visit us once and you'll never forget it.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:30 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,094 reviews
June 10, 2024
The GM is probably one of my favorite people. He and I joke around like family and all of the sales and service staff treat me the same. They have definitely made a customer for life. This is my He and I joke around like family and all of the sales and service staff treat me the same. They have definitely made a customer for life. This is my 4th truck through them More
by tinatippette74
Verified Customer
June 10, 2024
Excellent customer service. Completely satisfied with the way i was treated. They were efficient and did my vehicle in a timely manner. Completely satisfied with the way i was treated. They were efficient and did my vehicle in a timely manner. More
by RPRoan
Employees Worked With
June 09, 2024
Excellent experience from stem to stern! I had researched the vehicle online and came in for a test drive and to negotiate a deal.. staff was very easygoing and accommodating. I didn't feel I had researched the vehicle online and came in for a test drive and to negotiate a deal.. staff was very easygoing and accommodating. I didn't feel pressured or guilted or anything negative. Very nicely done all! More
by over2weeks
June 08, 2024
You really don’t want my opinion, all I can say is I won’t be back. won’t be back. More
by fullhouse_4
June 06, 2024
I was completely amazed at the customer service provided by Rocky Mount Dodge. I called to get a quote received a quote with all rebates that I qualified for made a deal they shipped out all paperwork in on by Rocky Mount Dodge. I called to get a quote received a quote with all rebates that I qualified for made a deal they shipped out all paperwork in one day. Kevin was absolutely professional and did everything to ensure this went smoothly. I have never received such amazing customer service from a dealership, by far this smallest transaction I’ve ever had related to purchasing a vehicle. The entire staff from sale to finance was exceptional. I live in Washington and purchased this vehicle in North Carolina and would do it again. Best customer service in the United States. Thanks again to Kevin. Jason Lynch More
by Jlynch
May 29, 2024
Excellent customer service. Treated me with respect. Completed servicing my vehicle in a timely manner. Treated me with respect. Completed servicing my vehicle in a timely manner. More
by EPWADE1
May 25, 2024
Great costumer service for Service department to be exact. I was very satisfied with my recall repair. exact. I was very satisfied with my recall repair. More
by vettenatress22
May 19, 2024
The ladies (and guys) in the service department are absolutely fantastic. They are efficient and they keep you informed. I really appreciate that they value my time. absolutely fantastic. They are efficient and they keep you informed. I really appreciate that they value my time. More
by gpait65
May 18, 2024
Always a great experience at this service center, friendly experienced all staff and technicians knowledgeable. friendly experienced all staff and technicians knowledgeable. More
by RCHVASTASR
May 16, 2024
My experience with sales department was good, my salesman Trevus was knowledgeable about my new purchase as far as the service department I can Also rate their service good, with some hiccups but at the end Trevus was knowledgeable about my new purchase as far as the service department I can Also rate their service good, with some hiccups but at the end everything turn out ok. More
by geraldceci1616
