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Rockwall Kia

Rockwall, TX

Overview
Employees
Reviews
Vehicles
4.3
1,054 Reviews
OUR WHY We believe in challenging the Status Quo and are committed to redefining the business of car selling. HOW? Non-Commissioned Sales Staff All of our non-commissioned sales professionals are concerned with your needs first. We are motivated and eager to make sure you are comfortable throughout the entire buying experience. FIVE Locations Across DFW and Austin Southwest Kia has grown over the years and now has more dealerships to serve you. We have our stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock. VIP Service We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water. WHAT YOU CAN EXPECT From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust. We are an action oriented dealership striving to build long lasting relationships with our customers.
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1790 I-30 Frontage Rd

Rockwall, TX

75087

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Showing 1,054 reviews

October 06, 2011

I recently purchased a 2008 Kia Sorento from this dealership. I was very pleased with the friendliness of all the employees. All of my questions and concerns were answered and taken care of. I got More

by dfox1231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter , Walter Wilkerson
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October 06, 2011

I bought my Nissan Altima from Kathy and had a great experience they gave me a great price and all there staff were very friendly and helpful.I would highly recomend this dealer I have already refered s More

by vannbarnett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy, Kathy Parks
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October 04, 2011

we live in tyler tx about 100 miles from southwest kia. we were luered into this dealership with a blank check in the mail they said they would pay off our trade at the original purchase price. original pr More

by cornell beard
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
mr kravitz
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Oct 11, 2011 -

Rockwall Kia responded

Mr. Beard, We have been trying to reach by phone at least three times a day since we received this review. However, our attempts have been unsuccessful. The phone number we have for you has no answer machine. Our Sales Manger, Mitch Vattana would like to talk with you if an effort to resolve any problems that you may have experienced. Since the phone number we have does not have an answering machine, please contact Mitch Vattana at 469-402-2900 or Steve Kravetz at 469-402-2900. Thank you. Janine Sutcliffe for Steve Dodge 469-402-2900

Oct 15, 2011 -

Rockwall Kia responded

Mr. Beard Please contact Southwest Kia of Rockwall. We understood from our conversation with you, that the issues with you are being resolved. Please call us at 469-402-2900 before 9:00 pm on Saturday, October 15th. Thanks so much. Steve Kravetz

Aug 27, 2012 -

cornell beard responded

the matter was resolved, i recieved a check for the maintanance and balance difference

May 11, 2011

The salesman Don has no clue what he is doing nor does he know anything about his inventory. We told this idiot many times that we wanted a silver car with the grey interior, not the red interior. He searche More

by Mikel81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Salesman Don and Manager Paul Morgan
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