Rockwall Ford

They were able to make an appointment quickly, their waiting area is well maintained and even an outside area if you are so inclined! They kept me informed on the status of the repairs and was reasonab waiting area is well maintained and even an outside area if you are so inclined! They kept me informed on the status of the repairs and was reasonably priced. More

They did a great job and quickly. The service representatives were extremely helpful and courteous. I dropped my truck off and received a text within a hour saying it would be ready before lunch. representatives were extremely helpful and courteous. I dropped my truck off and received a text within a hour saying it would be ready before lunch. Great service! More

Carl was the salesman that I talked to online and then met at the dealership. Very friendly and helpful. He made the whole process easier for me. I hadn't bought a car in over 15 years so I was a bit on e met at the dealership. Very friendly and helpful. He made the whole process easier for me. I hadn't bought a car in over 15 years so I was a bit on edge about the experience but Carl made it a lot easier for me. More

Excellent service, done in a timely manner. Kris Wade was excellent! He explained what needed to be done and why. Very professional and friendly. Highly recommend! Thanks Kris! excellent! He explained what needed to be done and why. Very professional and friendly. Highly recommend! Thanks Kris! More

Excellent service. Mark took great care of me. Everybody I meet were helpful and friendly. Servicing my vehicle for many years there. Thank you. Anton. I meet were helpful and friendly. Servicing my vehicle for many years there. Thank you. Anton. More

Everyone at the dealership was friendly, welcoming but also gave you your space while you looked around. Misty was our salesperson, she was very knowledgeable, friendly and listened to our needs and con also gave you your space while you looked around. Misty was our salesperson, she was very knowledgeable, friendly and listened to our needs and concerns. More

Awesome always going the extra mile! I trust Rockwall Awesome always going the extra mile! I trust Rockwall Fords Elizabeth (service advisor) & Shelby (body shop) with my Ford F-150. They’re expertise i Awesome always going the extra mile! I trust Rockwall Fords Elizabeth (service advisor) & Shelby (body shop) with my Ford F-150. They’re expertise in the industry gives me comfort to know my truck is in great hands. Thank you ladies! More

Took my 2017 F-350 in and described an oil leak. The truck only has 40,000 miles. My service advisor, Mark Calloway, knew what the problem was right away and said they would take care of me. He advised truck only has 40,000 miles. My service advisor, Mark Calloway, knew what the problem was right away and said they would take care of me. He advised the work was very time consuming and that it might take 3 or 4 days. The job was finished within 3 days and all under warranty. More

Matthew and Carlos was great! Dealership was clean and updated!! Everyone was very friendly and helpful!! Matthew kept to the time schedule that we had and had us out within 30 minutes of that schedule!!! updated!! Everyone was very friendly and helpful!! Matthew kept to the time schedule that we had and had us out within 30 minutes of that schedule!!! More

Kieth mom nettle was great at keeping me updated on my vehicle maintenance. When they had to recommend I needed a wheel alignment he was very clear on what was needed. When I came in to pickup he was on t vehicle maintenance. When they had to recommend I needed a wheel alignment he was very clear on what was needed. When I came in to pickup he was on top of things he new I had already paid on line and had the truck brought up right away and walked me out to my vehicle to make sure all was good. That’s real good customer service. Probably the best I have had since I have been bringing my truck there for service since I bought it. More