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Rockwall Ford
Rockwall, TX
1,271 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,271 reviews
May 09, 2021
Was greeted right away. Knowledgeable and friendly service. Work was completed in the time frame given. Was very happy with the service and interaction of their representative. service. Work was completed in the time frame given. Was very happy with the service and interaction of their representative. More
by Vikki
Employees Worked With
Ronald Greene
May 07, 2021
We sat over there 4 hours told them what we could afford went back and forth 5 times and no agreement the last offer was higher than the lowest offer on a new 2020 Ford escape with 1800 miles on it didn't went back and forth 5 times and no agreement the last offer was higher than the lowest offer on a new 2020 Ford escape with 1800 miles on it didn't like Spending my day off there...also dashboard was raised up from seating in sun too long More
by Ron1252
Employees Worked With
Misty
April 26, 2021
Do not take your car here the service advisor anthony Moses got me for 1300 dollars and my truck is doing the same thing not fixed took it back now he says I need a new engine 12 grand what??? Truck was Moses got me for 1300 dollars and my truck is doing the same thing not fixed took it back now he says I need a new engine 12 grand what??? Truck was misdiagnosed the first time More
by Rob
Employees Worked With
Anthony moses
April 23, 2021
Most auto dealerships operate under very similar rules requirements. My positive experience at Rockwall Ford was based on the treatment we received from the salesman and sales manager. requirements. My positive experience at Rockwall Ford was based on the treatment we received from the salesman and sales manager. More
by lonestarms
Employees Worked With
Omar Mendias
April 23, 2021
The staff and facility had a positive attitude and work promptly. I would recommend anyone to this location for sales or service. No complaints from me. promptly. I would recommend anyone to this location for sales or service. No complaints from me. More
by Txmpk985
Employees Worked With
KRIS
April 23, 2021
We were greeted before entering the door by a friendly staff member who guide us to a knowledgeable salesman and the dealership was super clean. We only looked at the vehicle we chose, test drive was imme staff member who guide us to a knowledgeable salesman and the dealership was super clean. We only looked at the vehicle we chose, test drive was immediate with no pressure, no hassle, and upfront pricing. Our vehicle's price was well below MSRP. We financed inhouse due to the rate, which was better than our own Credit Union. Financing was a breeze. No hidden fees. Great experience with professional staff. I highly recommend this dealership. More
by DAG
Employees Worked With
Mark and really cool financial dude
April 22, 2021
Gary Wells was very friendly and knowledgeable and handled the inspection of our vehicle with care. Also, took the time to call me after our visit to make sure everything was okay. handled the inspection of our vehicle with care. Also, took the time to call me after our visit to make sure everything was okay. More
by Mwin015
Employees Worked With
Gary Wells
April 20, 2021
I always take my f150 to Rockwall Ford for service as they are top notch as far as I am concerned. They are my dealership and service center until I leave the area,and I dont plan to leave anytime soon. they are top notch as far as I am concerned. They are my dealership and service center until I leave the area,and I dont plan to leave anytime soon. More
by doublesj2
Employees Worked With
Marc Callaway
April 20, 2021
Ron Greene is the ultimate customer service provider - he is why I go to Rockwall Ford - I would recommend the service department to anyone - ask for Ron is why I go to Rockwall Ford - I would recommend the service department to anyone - ask for Ron More
by jtrahan
Employees Worked With
Ron Greene
April 20, 2021
The Ford Service department is always treated me with respect and always explained everything extremely clearly. I will continue to come back to Rockwall Ford for all my service needs. respect and always explained everything extremely clearly. I will continue to come back to Rockwall Ford for all my service needs. More
by michaelgraham491
Employees Worked With
Cameron
