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Rockwall Ford

Rockwall, TX

4.7
1,271 Reviews

990 E I-30

Rockwall, TX

75087

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Showing 1,271 reviews

July 01, 2021

Great service! It was easy to make an appointment & they did everything I needed right on time. I will definitely continue using them for my F-150! More

by Ken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Greene
Jul 06, 2021 -

Rockwall Ford responded

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!

June 28, 2021

Excellent customer service, especially by Anthony Moses, really take care of me and keep me updated on status More

by mikeburgdorf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Moses
Jul 06, 2021 -

Rockwall Ford responded

Thank you for your kind words for Anthony, we appreciate it!

June 24, 2021

I called Melissa in Service and asked if we could get our service van in for oil change. She said bring it in…. So we did and she got us taken care of quickly so we could get back into running more service More

by Jennifer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa
Jul 06, 2021 -

Rockwall Ford responded

Thank you, Jennifer for the positive review. We're glad that Melissa provided you with an excellent experience with your recent service visit. We look forward to your business with us again!

June 24, 2021

They took up the recall service promptly and efficiently. Their service adviser and the mobile mechanic were very efficient. The service adviser Mellisa was exceptionaly courteous and informative. More

by Shilendern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
On phone with mellisa.
Jul 06, 2021 -

Rockwall Ford responded

Thank you, Shilendern for the positive review. We're glad that Mellisa provided you with an excellent experience with your recent service visit. We look forward to your business with us again!

June 22, 2021

Great service. Keith the service advisor was great. Very courteous and timely More

by Mdrowden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith
Jun 23, 2021 -

Rockwall Ford responded

Thank you, for the positive review. We're glad that Keith provided you with an excellent experience with your recent service visit. We look forward to your business with us again!

June 18, 2021

I've always had great service from Rockwall Ford. The service personnel are always helpful. Brought my F150 King Ranch in for a safety recall. Come to find out the safety recall was not ready to install. More

by ronniefowler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Wells
Jun 23, 2021 -

Rockwall Ford responded

Thank you, Ronnie for the positive review. We're glad that our team provided you with an excellent experience with your recent service visit. We look forward to your business with us again!

June 16, 2021

I recently moved to Texas and needed the services of a mechanic. I took my Ford Focus in and Ron Greene was absolutely wonderful. Ron kept me in the loop and got me back on the road in no time. More

by Yesmywifeknows
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Greene
Jun 17, 2021 -

Rockwall Ford responded

Thank you for your kind words about Ron! We are very happy to hear that we were able to provide you with an enjoyable service experience!

June 14, 2021

I had a positive experience throughout the purchasing process. The salesman and his manager were fair throughout the negotiation and I believe I got a fair deal. No unreasonable extra charges and fees wa More

by Linh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl, Carl
Jun 17, 2021 -

Rockwall Ford responded

Thank you, Linh, for your kind words! We are thrilled that you had such a great car buying experience here with us! We thank you for your business and look forward to your next visit!

June 11, 2021

We took our Expedition in for some warranty under warranty. Gary W. was the advisor who helped us, and we were extremely pleased!! We will definitely be back to Rockwall if other work is needed!! More

by dnttaylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Wells
Jun 17, 2021 -

Rockwall Ford responded

Thank you for your kind words for our staff, we appreciate it!

June 09, 2021

I had a (4) cylinder tuneup and oil change done on my 2013 Ford Fusion with 90k mileage. Decent price. Great coupons. Great service advisor Garry. More

by Kirk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Wells
Jun 09, 2021 -

Rockwall Ford responded

Thank you, Kirk, for your kind words for Garry! We thank you for your business and look forward to your next visit!

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