Rockwall Ford

They gave me a quote of $430 for repairs. When they were done the charges were over $700. No one communicated the additional charges to me. I went back to check the text they had sent me, to make sure I had done the charges were over $700. No one communicated the additional charges to me. I went back to check the text they had sent me, to make sure I had read it correctly. It had disappeared. That seems awfully suspicious. They miss lead me the entire way. More

Brought my 2020 King Ranch F150 in for first service and a couple of warranty items. Melissa was great and kept me updated on status since they had to order parts. The truck had just been washed before go a couple of warranty items. Melissa was great and kept me updated on status since they had to order parts. The truck had just been washed before going in so I don't know if they routinely wash vehicles, but I was surprised they didn't vacuum the interior. Maybe that is unrealistic, but my Mercedes always comes back from service washed and vacuumed. More

Fairly quick used vehicle purchase. Omar was able to answer my questions and worked hard to make the sale. Vehicle was clean with a good interior which was important. answer my questions and worked hard to make the sale. Vehicle was clean with a good interior which was important. More

Brycen took great care of me. He is very personable and showed me all the cool features on my new truck. I would Recommend everybody buying a vehicle at Rockwall Ford. showed me all the cool features on my new truck. I would Recommend everybody buying a vehicle at Rockwall Ford. More

Quick & easy transaction from sales to finance. I just paid off my truck and had catastrophic engine repairs needed, but Rockwall Ford gave me a good trade in for my F-150 and although I did not want anot paid off my truck and had catastrophic engine repairs needed, but Rockwall Ford gave me a good trade in for my F-150 and although I did not want another truck payment, I am very satisfied with the truck I purchased. I dropped my old truck off to be looked at by the service department and found out about the repairs while traveling. I was able to get everything set up and my new truck was waiting for me when I returned. Easy, More

First time i got my car serviced here since i bought it. My service advisor Ronald Greene was very nice and got me taken care of. My truck was ready within the given time frame and was done faster than at K My service advisor Ronald Greene was very nice and got me taken care of. My truck was ready within the given time frame and was done faster than at Kia where i got my first vehicle before my truck. Will definitely be asking for Ronald on future visits and coming to Rockwall ford. The waiting area had complimentary water and coffee and even had a self service snack area you could pay for drinks and snacks. The prices where cheap too. Thanks for a great visit and i will be back. More

Took my collectable 2008 Saleen Dan Gurney Signature in for throttle body sensor replacement. Excellent job, great service, now back to perfect . We highly recommend Rockwall Ford. for throttle body sensor replacement. Excellent job, great service, now back to perfect . We highly recommend Rockwall Ford. More

Kris in service was great and very responsive to our questions. Will definitely be back, wouldn’t trust anyone else with our truck. Thank you questions. Will definitely be back, wouldn’t trust anyone else with our truck. Thank you More

Great Service. Ron provided excellent service. The facilities are clean and organized. The entire team is professional and helpful. Enjoy getting my truck serviced at Rockwall Ford. facilities are clean and organized. The entire team is professional and helpful. Enjoy getting my truck serviced at Rockwall Ford. More

The place is very clean and waiting area is spacious. Associates were very professional. It did seem to take longer than I expected but all in all I was satisfied with service Associates were very professional. It did seem to take longer than I expected but all in all I was satisfied with service More