Rockwall Ford

The service was prompt, conscientious, and correct, service writer used excellent communication via talk and text while I waited in the lobby service writer used excellent communication via talk and text while I waited in the lobby More

Great experience working with Rockwall Ford. They delivered the exact vehicle I wanted. Financing was a breeze and my salesman, Carl Stevens, was top notch. delivered the exact vehicle I wanted. Financing was a breeze and my salesman, Carl Stevens, was top notch. More

Purchase process was extremely efficient, friendly and took very little time. Definitely the best car purchase I've ever had. Everyone I dealt with was very professional and very friendly. took very little time. Definitely the best car purchase I've ever had. Everyone I dealt with was very professional and very friendly. More

The service experience was convenient, timely, and professional. This positive service experience is consistent at this dealership! professional. This positive service experience is consistent at this dealership! More

Would give a more positive review but hard to do when I have yet to receive my truck. Working with salesperson was a positive experience. Doing her best to keep things moving along. Doesn’t help that I liv have yet to receive my truck. Working with salesperson was a positive experience. Doing her best to keep things moving along. Doesn’t help that I live in northwestern Wisconsin and truck is in Texas. Hoping things will be fully completed soon and truck will be here well before Christmas. More

Brian always takes good care and provides great customer service. Will continue to ask for him service. Will continue to ask for him More

They helped me through every step of getting my car fixed which took a lot of stress off of me. I was totally pleased when I got my car back. I would recommend them to anyone who would need their services. which took a lot of stress off of me. I was totally pleased when I got my car back. I would recommend them to anyone who would need their services. They were the absolute best!!! More

Explorer had brake vibration. Took it in for special $100 brake pad replacement. Spent $500 and the brakes are worse than when I took it in. 10 years ago I stopped using Ford service at this location, becaus brake pad replacement. Spent $500 and the brakes are worse than when I took it in. 10 years ago I stopped using Ford service at this location, because it always was very disappointing. It will be another decade before I take my vehicles their. More

Very prompt, and delivered as they promised, did what I asked and made recommendations as to what needed to be done in the future. asked and made recommendations as to what needed to be done in the future. More

My advisor was very professional and very helpful I had an 8am appointment and he had me out within the hour an 8am appointment and he had me out within the hour More