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Rockwall Ford

Rockwall, TX

4.7
1,274 Reviews

990 E I-30

Rockwall, TX

75087

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Showing 1,274 reviews

May 13, 2022

Excellent customer support and painless buying experience. Great sales person - Ben. Thanks for your help More

by Manquelop
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Stevens
May 16, 2022 -

Rockwall Ford responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

May 11, 2022

good experience with service and sales long time customer Bianca is the best love the coupons More

by TJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
bianca
May 12, 2022 -

Rockwall Ford responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

May 09, 2022

Super easy to deal with Rockwall Ford Service. I was able to get a driver to take me to work. I will be back. More

by shopsells
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip
May 10, 2022 -

Rockwall Ford responded

Thank you for your kind words! We appreciate your business!

May 09, 2022

Horrible! They discriminate against selling to military overseas so they can have a vehicle when they get back to the states. More

by thuerth
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales Manager
May 10, 2022 -

Rockwall Ford responded

Thank you for speaking with us about your sales experience. We truly appreciate your business and hope everything was resolved to your satisfaction. If there is ever anything I can assist you with in the future, please feel free to contact me. Jeff Hicks General Manager jhicks@rockwallford.com

May 09, 2022

Dealer: hi, after waiting 1. 5 hours for an oil change (xxxx why did I buy that prepaid maintenance) here is a estimate for a repair which states $0. me: ok Dealer: oh and we ca More

by scrnn8me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
cheyenne
May 10, 2022 -

Rockwall Ford responded

Thank you for speaking with us about your sales experience. We truly appreciate your business and hope everything was resolved to your satisfaction. If there is ever anything I can assist you with in the future, please feel free to contact me. Jeff Hicks General Manager jhicks@rockwallford.com

May 06, 2022

They were very friendly and helpful clean area for waiting and refreshments while your waiting. More

by Edro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
May 10, 2022 -

Rockwall Ford responded

Thank you for being our customer, we appreciate your kind words. We are thrilled that you had a pleasant sales visit! We thank you for your business and look forward to your next visit!

May 06, 2022

Responsive. Fixed the problem. Got my car back to me the same day (and that was a big deal to me). More

by Holly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris Wade
May 10, 2022 -

Rockwall Ford responded

Thank you for being our customer, we appreciate your kind words. We are thrilled that you had a pleasant service visit! We thank you for your business and look forward to your next visit!

April 23, 2022

Really nice people working for them. Gave a good deal on trade in. Love the new truck. More

by Bruce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rio, Nagy
Apr 26, 2022 -

Rockwall Ford responded

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!

April 21, 2022

Top notch service! I purchased a new truck and the process could not have gone better. Big thanks to Rob Hill and Marc Moser for all their help! I would definitely reco More

by Gilleyben22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hill, Marc Moser
Apr 26, 2022 -

Rockwall Ford responded

Thank you for the kind words for Rob and Marc! We are very happy to hear that our team treated you well and was able to help you with your shopping experience. Enjoy your new vehicle and have a great day!

April 21, 2022

Convenient and easy access. Used coupon. Used on line service to make my appointment which made it easy. More

by Will131d1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristopher Wad,212032
Apr 26, 2022 -

Rockwall Ford responded

Thank you for your kind words! We look forward to your business with us again!

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