Rockwall Ford

Juan, our Service Advisor, exemplified the "model" employee. Rather than wait for the vehicle to be serviced, I was offered a ride home. and he arranged my return. The vehicle was ready well before th employee. Rather than wait for the vehicle to be serviced, I was offered a ride home. and he arranged my return. The vehicle was ready well before the expected time. Juan was friendly and professional. Thank you Juan and Rockwall Ford for a great experience! More

called at last minute to see if could get in on a Friday afternoon for a WORKS oil change. Was in and out in no time. afternoon for a WORKS oil change. Was in and out in no time. More

It was great working with this dealership! The whole process went very quick and smoothly. The whole process went very quick and smoothly. More

Friendly, caring, and kind. I never have any problems with service when I come here I never have any problems with service when I come here More

They did everything and at a timely matter That is why I always come back always come back More

They have always worked with me regarding the cost. I appreciate Rockwall Ford helping me. I appreciate Rockwall Ford helping me. More

Scheduled oil Change for 1 o’ clock , service completed at 3 o’clock. Not sure why an appointment is necessary. at 3 o’clock. Not sure why an appointment is necessary. More

Worst experience ever, low ball your trade in, Morris is a con, do not use a con, do not use More

Great Service sums it up. And that what I always deceive at Rockwall Ford. Gary Wells helped me the last time I was in and he made sure I was take care of from start to finish And that what I always deceive at Rockwall Ford. Gary Wells helped me the last time I was in and he made sure I was take care of from start to finish even arranged for a car service to take me home while my truck was being serviced and then picked up from home after it was done. I call that above and beyond. Great Service that's Rockwall Ford. More

Keith at Rockwall Ford explain everything that my vehicle needed to have done. He also told me the time for the service and kept me informed and how much time was left. Thanks Keith! needed to have done. He also told me the time for the service and kept me informed and how much time was left. Thanks Keith! More