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Rockwall Ford
Rockwall, TX
1,270 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,270 reviews
January 04, 2020
Good experience Zoltan (JJ) in sales and Adnan in finance were fantastic to deal with. Karl, sales manager was nice too. JJ took very good care of me, super nice, e Zoltan (JJ) in sales and Adnan in finance were fantastic to deal with. Karl, sales manager was nice too. JJ took very good care of me, super nice, easy to get along with, highly recommended. Adnan was super professional and the finance process is very fast, easy and painless. I appreciate that there was no pressure to buy extended warranties and such from the finance team. I thought I would be followed-up with to schedule the "internal repair order" to replace the bed liner, that did not happen within the first week so I scheduled it myself, but that is a small thing and understandable due to the holidays. More
by LRS
Employees Worked With
Zoltan, Adnan, Karl
December 31, 2019
For sure I will comeback with them bruce Feagin and Drew wooley make my dream come true. Very honest and always ready to show any truck .I will recommend them to anyone. wooley make my dream come true. Very honest and always ready to show any truck .I will recommend them to anyone. More
by Parga
Employees Worked With
Bruce Feagin , Bruce wooley
December 27, 2019
Excellent Service Ford Service Center is the only place I trust to work on my Lincoln. The service is prompt and most importantly always explained to me so I can choos Ford Service Center is the only place I trust to work on my Lincoln. The service is prompt and most importantly always explained to me so I can choose the service I need. The staff is courteous and makes me feel welcome. More
by nonnalou
Employees Worked With
Mark Calloway
December 27, 2019
Sacrifice Because of a typing error on my extended warranty of my last FORD I had to get the only vehicle they would finance to me with no money down. I thank Because of a typing error on my extended warranty of my last FORD I had to get the only vehicle they would finance to me with no money down. I thank God I was able to get it without my Dad co-signing this is my fourth vehicle from this place and I thought my payment being made would be enough. More
by LRPROPES
Employees Worked With
David, Morris Carter
December 25, 2019
Great experience! Quick and easy process, ended up leaving with the truck I wanted at the price I wanted. All the staff at Rockwall Ford were a pleasure to work with. leaving with the truck I wanted at the price I wanted. All the staff at Rockwall Ford were a pleasure to work with. More
by tvalant
Employees Worked With
Mathew Hubbs
December 24, 2019
Oil Change First time at Rockwall Ford Service Dept. Raul was great,good service everyone was nice will try again. 45 min. for the oil change with appt. First time at Rockwall Ford Service Dept. Raul was great,good service everyone was nice will try again. 45 min. for the oil change with appt. More
by conant1129
Employees Worked With
Raul
December 19, 2019
Heather Holmes was my recent Service Technician. She was very knowledgeable, professional, and courteous. We’re ALWAYS pleased with the service we receive at Rockwall Ford! very knowledgeable, professional, and courteous. We’re ALWAYS pleased with the service we receive at Rockwall Ford! More
by CRV2010
Employees Worked With
Heather Holmes
December 13, 2019
The service I received at Rockwall Ford was outstanding. The service representative kept my abreast of everything. He was kind and courteous. I liked the fact they texted me of the status of my vehicle. T The service representative kept my abreast of everything. He was kind and courteous. I liked the fact they texted me of the status of my vehicle. The waiting area is really nice also. More
by KG
Employees Worked With
Mark
December 10, 2019
Recall Service The overall service from scheduling an appointment to taking care of the recall was good. I appreciate the service department putting in plastic over The overall service from scheduling an appointment to taking care of the recall was good. I appreciate the service department putting in plastic over the seats and paper floor mats, but suggest removing them upon me picking up my vehicle. More
by jerry
Employees Worked With
Bobby Huggins
November 30, 2019
I have to much to say and most of it is not good. How ever one good salesman name Terrance was a big help. The sale manager was awful!! I went through xxxx getting this truck right and four other folks s ever one good salesman name Terrance was a big help. The sale manager was awful!! I went through xxxx getting this truck right and four other folks said they would never use T More
by SHERIFF
Employees Worked With
Terrance was great, Ray very bad!
